Hello, The answer to these questions lies in the way the freezer/fridge combo works.
The freezer is where the cooling coils are located. Then air is moved over the
coils and circulated through the fridge side by a small blower or fan. The problem
arises when the air is not circulated for some reason. By methodically checking these parts you can isolate your
problem and fix it.
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The reasons the air is not moving is usually two reasons
The first reason is pretty simple to fix, you simply replace the air circulator
and things are good again.
The second reason can be more difficult.
1. The timing device that runs the defrost cycle of the refrigerator is
defective.
2. The heater coil that melts the water is shorted or not working
Usually the first thing to check is the heater coil. If there is resistance
through the coil then most likely it is still good.
The timing device can be an advanced defrost control board or a mechanical
timing device.
If the heater coil checks out to be good then the problem should be the timer.
For most situations, unplugging the refrigerator and allowing it to defrost on
it's own will get you going temporarily, till parts can be shipped to you. That
will melt the ice and give you a few days or a couple of weeks till it ices up
to the point where it will not work again.
So you can see here, the problem can usually be traced to one of three things.
Take care.
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