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Im trying to install and format a WDC WD800JB-00JJA0 and keeps telling me can not format successfully. so i downloaded Avanquest Partition Commander and tried to test the Hard drive and it popped up with error 0x10090. please help me

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0x10090 error code refers to bad clusters in the drive wich is causing the drive to malufunction. Go to and either download the advanced format utility or datalifguard diagnostics to fix your drive errors. If errors are found keep the codes used for any warranty you may or may not be entitled to.

Posted on Oct 23, 2010



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Sounds like you got defective drive. Return it and get a new one.

Posted on Oct 23, 2010


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Read Options A and B completely before deciding which to do.

A. This requires opening up the unit.
1. Unplug all cables from the drive.
2. Open the WD World book
3. Re-seat the data and power connectors.
4. Check the connections again. Re-seat the data and power conenctions, again.
5. Carefully re-assemble.
6. It should work, if not do the steps in "B."

B. This does not require opening up the unit:
1. Purchase Avanquest Partition Commander ($50). Other experts may suggest a different or free utility. I trust Partition Commander.
2. Purchase a 500GB (or enough to copy your data) hard drive or another WD My Book, or any other external USB (or eSATA if your computer supports it).
3. Connect the NEW disk and delete all of the partitions. This is the NEW disk or external drive.
Do not create any partitions on it. The "Partition Commander" will do it.
4. Connect the damaged WD Mybook to the computer and boot the computer with the Commander CD.
5. A list of the disks will appear after selecting the default menu selections.
6. If the Mybook does not appear, then this option will not work until the steps in the "A." section above.
7. Copy the Mybook partition to the new hard drive.
8. If unable to do so, then try to browse the Mybook and copy folders to the new hard drive.
9. At this point yu may have to create a new partition on the NEW drive in order to copy your data to it.
10. If this does not work for you, please either do the seteps in "A." above, or explore Partition Commander more.
11. Partition Commander will triple check with you to be sure you do not do any steps that you didn't mean to.
12. Do not format your damaged drive, even after you recover the data. It is your ultimate backup.

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