Fridge not getting cold return air duct keeps freezing

check temp controls for both fridge and freezer., located in fridge. also check duct which allows cold air to enter fridge may be blocked by food or stuck.

if you see ice near the door the door muat not be closing all the way or the gasket could be ripped,ice will form where warm and cold air are mixing together,did you remove any of the shelves or baskets in the freezer or in the fridge?i've seen people clean out the fridge and the shelves weren't put back in correctly keeping the door open,check that or food packages that might be hitting the door,when the warm air gets in it usually freezes the air ducts,this is why the fridge is warm,all that happens is the evaporator coil in the freezer gets cold,the evap fan blows the cold air from the freezer into the fridge section and then it returns through other air ducts so if warm air is getting in it will freeze up the air ducts,you can try shutting down the machine or unplug it,remove the food from the freezer and with a hair dryer hit the back inside wall of the freezer,blow the air up into the vent holes in the back wall,if you see water dripping down through the slots you have ice up in there,keep blowing the hot air up into the holes until you don't see any more water dripping,if you can remove the ice maker and remove the back inside wall of the freezer would be better.first check the freezer back wall to see if there's any frost or like snow on it,if so you could have a defrost problem,bad jazz board,this is the computer board that's behind your digital controls in the fridge section,bad defrost thermostat or heater,also do you mean the floor of the freezer has ice on it,you could have a blocked drain in the freezer.write back with more info and let me know what you find and hopefully i can help you better.

Can you feel air moving or hear the fan running in the freezer section? You said the freezer section is freezing well, but is it freezing really hard?
Regards,Richard

send the model number off of the fridge,if the freezer is working fine then no air is being blown up to the fridge section,all it does is blow cold air from the freezer to the fridge section so either the door was left open and this is very common with a bottom mount freezer or the evap fan isn't blowing or on some models there's a damper inside the fridge section,the damper door opens and closes to let cold air in,when it reaches temp. the door closes,sometimes the door gets stuck in the closed position or the open position and the fridge freezes or gets warm depending on where the door is.first thing open the freezer door,do you hear the fan blowing,if not you could have a bad evap. fan motor,next look at the ceiling and on the packages,do you see frozen water droplets,if so the door was left open and the air ducts are froze up from the warm air getting in from the door being open and mixing with the cold air freezes up the air ducts,also stick your hand onto the back inside wall of the freezer,if there's like snow or frost on the inside back wall of the freezer you could have a defrost problem,bad defrost thermostat,heater,timer or board depending on the model or last a bad damper,when you open the fridge door there are air ducts usually up top and in the middle you should feel cold air blowing in,this is your problem the air isn't making it into the fridge section.if the door was left open,unplug the fridge,remove the food from the freezer and with a hair dryer heat up the back inside wall of the freezer and blow the hot air into the air vent holes in the back wall to melt out the air ducts,keep heating it up until you don't see any more water dripping,you can see the water dripping through the vent holes.so let me know what you find,send the model number and we can go from there.look up near the ceiling in the fridge section on the right hand wall and you should see a tag with the model and serial numbers,send the full model number so i can see what you have in your machine.

all i can think of is the door was left open and the air ducts are frozen,look in the freezer section,do you see any frozen water droplets on the walls.ceiling or on the food packages?mostly happens on bottom mount fridges,the warm air gets blown up the air ducts and along with the cold air the ducts freeze up and no air will blow into the fridge section,you can unplug the machine and blow into the holes in the back wall where the evap fan is,if you start to see water dripping down through the air holes keep melting it out until no more water is dripping,then turn it on and feel inside where the damper is and you should feel cold air,this could take a while depending on how much ice is in the ducts.

next time send the model number,where is the freezer is it on top or bottom or side by side,anyway all the fridge does is get cold in the freezer and the evaporator fan blows cold air from the freezer into the fridge section and then it returns to the freezer just goes around until it gets cold enough and then the t-stat tells it to shut down so if the freezer is cold you either have a bad fan motor,open the freezer you should hear the fan blowng around in there if not the evap fan motor is bad,also touch the back inside wall of the freezer if there's any frost or ice on the back inside wall you have a defrost problem,bad timer or board,bad defrost thermostat or a bad defrost heater,the ice doesn't melt off of evap coil because one of the parts have failed,the air ducts get blocked with ice and the cold air can't blow into the fridge section,or if you see ice on the ceiling,side and back walls the door was left open and the air ducts blocked with ice,or one more thing if the freezer is on top and you have water dripping into the fridge section the drain in the freezer is blocked and the defrost water can't go down the drain hose,the water is freezing the air ducts up,the drain has to be cleared and all the ice has to be melted out,and yes there is one more thing it could be, some fridges have a damper in them,all it is is a door that opens and closes to let the cold air from the freezer blow into the fridge section so this is why you have to send the model number.but your problem is the cold air in the freezer isn't getting blown into the fridge section because the fan isn't working or the air ducts are blocked with ice.

In the freezer compartment on the back wall there is a panel , behind that panel is the evaporator coil and return air ducts that go up to the fridge.
these ducts freeze up, thus not allowing the cold air to circulate to the refridgerator. You can unplug the unit overnight and let it defrost on its own, or you can help it using a blowdryer for a couple of hours. just lay the blowdryer in the freezer area with the doors open and let it defrost.be sure to place an old towel on the bottom to catch the water.

Hi, in the freezer there is a panel on the back wall, behind that panel is the evaporator coil and return air ducts going up each side, these ducts tend to freeze up, thus not allowing the cold air into the fridge part. If you can unplug the fridge overnight to let it defrost, that would be ideal, If you want to spend a couple of hours using a blowdryer that would be quicker, just be sure the ducts are sufficiently defrosted. they could be completely packed with ice from top to bottom

the return air ducts are freezing up, unplug unit and use a hairdryer to defrost the entire freezer compartment
this will take a couple of hours to completely thaw the ducts
the ducts are behind the rear panel in the bottom

Look to the freezer section for a possible frosting on the back wall. If you have a defrost problem in the freezer and air circulation stops cold air from the freezer may settle through the return area of the duct between the refrigerator and freezer section because cold air is heavier the warm air. Normal circulation follows a clockwise pattern.
Also your setting of the refrigerator temperature may be set to cold. Once again cold air settles to the bottom.