I have a two day old creative zen. the first night i used it, i downloaded a wmv tv show with no problem...didn't need to convert the file or anything. it went perfectly. all the other times i have tried to download a new wmv show...from the same site as the first time...zen media explorer gives me an error message that says "file type not supported or exceeds playback capability". since wmv is supported, i assume it must exceed playback capability. it won't convert the files when i try to use the conversion tool. any ideas on how to correct this? oh...the firmware is up to date...thanks.
I would try to convert that file to AVI through a seperate open source program such as this If that doesn't work...i would try to put a file that is smaller...
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I've started having the same problem. I've got a good lot of videos on my Zen, which all went on perfectly fine being .wmv or .avi and converted like a treat. However I've tried to add these 2 videos on with both .wmv and .avi since yesterday and they won't go on.
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