NO SOUND AT ALL

Hi christine89176

 

          Click on the link mentioned below and it pop up for run now option. Run the automated fix it now.

http://support.microsoft.com/kb/948481

 

If this does not fix the issue, follow the manuall steps mention in the article or same is below:

 

Click Start

1. Collapse this imageExpand this image, type Sound in the Start Search box.
2. Click Sound in the search results at the top of the Start menu.
3. Click the Playback tab. Notice the check mark next to the default device. For most users, the default device is Speakers. Make sure that your audio settings are configured as expected. Follow these steps:
   1. On the Playback tab, select the playback device, click Properties, click the Advanced tab, and make sure that the Default Format is set to the value that you expect. When you finish, close this window to return to the previous window.
   2. On the Playback tab, select the playback device, click Configure, and then make sure the configurations are set correctly.
   If the sound settings are set correctly, you are using speakers as the sound device, and your speakers are already set as the default device, go to method 5 now.
4. Select the sound device that you want as the default sound device, and then click Set Default.
5. Click OK to save your settings and to close the Sound dialog box.

Also try these steps :

1. Click Start Collapse this imageExpand this image, type Device Manager in the Start Search box, and then press ENTER.
2. In the Device Manager dialog box, expand Sound, video, and game controllers.
3. Locate the audio device that was included with the computer.
4. Right-click the device, and then click Properties.
5. Click the Driver tab, and then click Uninstall.
6. Make sure that the Delete the Driver Software for this device check box is cleared, and then click OK.
7. In the Device Manager dialog box, click the Action menu, and then click Scan for hardware changes.
   
   You receive a message that states that a hardware device is being installed, and then the uninstalled audio device appears in Device Manager.
8. Close the Device Manager dialog box.

After installing drivers, Run Windows update and that install altest drivers.

 

Thank you

[email protected]

091-9916828137

attempt to connect external speakers or headphones. if thet work, your internal speakers are the problem and needs replacing. you may also at least check the sound properties and under playback section, make sure the correct playback device is selected. Normally, it should be the speaker/headphone audio device unless you use digital playvack device.

Method 1: Restart the computer Restart the computer at least one time after you install a Windows Vista service pack to verify that all processes related to the installation are complete.

After you restart the computer, determine whether you can hear sound. If you can hear sound, the issue is resolved. If you cannot hear sound, try Method 2. Back to the top Method 2: Try another sound deviceIf it is possible, try plugging a different sound device into the computer. For example, if you were using speakers, try a different pair of speakers or a set of headphones to make sure that the problem is not related to the sound device.

Determine whether you can hear sound. If you can hear sound, there is a problem with the original sound device and the issue is resolved. If you cannot hear sound, plug the original sound device back into the computer, and then go to Method 3. Back to the top Method 3: Unplug the computer speakersUnplug the computer speakers or other sound devices that you may be using, such as headphones, from the computer and then plug them back in to the same port. Most sound cards that are compatible with Windows Vista include a feature that detects sound devices plugged into the audio jack. This procedure may prompt the audio detection feature to detect and configure the sound device to make sound.

Determine whether you can now hear sound. If you can hear sound, the issue is resolved. If you cannot hear sound, try Method 4. Back to the top Method 4: Verify that the default sound device is set correctlyAfter you install a Windows Vista service pack, you may find that the default sound device, also known as the playback device, was changed. You may also find that the sound quality has changed. Make sure that the default sound device is set correctly for the sound device that you are using. To set the default device, follow these steps:

1. Click Start , type Sound in the Start Search box.
2. Click Sound in the search results at the top of the Start menu.
3. Click the Playback tab. Notice the check mark next to the default device. For most users, the default device is Speakers. Make sure that your audio settings are configured as expected. Follow these steps:
   1. On the Playback tab, select the playback device, click Properties, click the Advanced tab, and make sure that the Default Format is set to the value that you expect. When you finish, close this window to return to the previous window.
   2. On the Playback tab, select the playback device, click Configure, and then make sure the configurations are set correctly.
   If the sound settings are set correctly, you are using speakers as the sound device, and your speakers are already set as the default device, go to method 5 now.
4. Select the sound device that you want as the default sound device, and then click Set Default.
5. Click OK to save your settings and to close the Sound dialog box.

Determine whether you can now hear sound. If you can hear sound, the issue is resolved. If you cannot hear sound, try method 5. Back to the top Method 5: Verify that a sound driver is installedWithout a sound driver, you will not hear sound. Make sure that a sound driver is installed. To do this, follow these steps:

1. Click Start , type Device Manager in the Start Search box, and then press ENTER.
2. In the Device Manager dialog box, expand Sound, video, and game controllers.
   
   If there is a speaker icon next to the sound driver, the driver is installed. If there is a yellow question mark next to the sound driver, the driver is not present or will not load.

Go to method 6 to reload the current sound driver and test for sound. Back to the top Method 6: Reload the current sound driver If you discovered in method 5 that the sound driver was not installed, or if you discovered that the sound driver was installed but is not working, try to reload the sound driver. To do this, follow these steps:

1. Click Start , type Device Manager in the Start Search box, and then press ENTER.
2. In the Device Manager dialog box, expand Sound, video, and game controllers.
3. Locate the audio device that was included with the computer.
4. Right-click the device, and then click Properties.
5. Click the Driver tab, and then click Uninstall.
6. Make sure that the Delete the Driver Software for this device check box is cleared, and then click OK.
7. In the Device Manager dialog box, click the Action menu, and then click Scan for hardware changes.
   
   You receive a message that states that a hardware device is being installed, and then the uninstalled audio device appears in Device Manager.
8. Close the Device Manager dialog box.

Determine whether you can now hear sound. If you can hear sound, the issue is resolved. If the current sound driver did not reload or if it did reload, but you cannot hear sound, try method 7. Back to the top Method 7: Update the current sound driver If the current sound driver does not seem to be working, see whether there is an updated sound driver that you can install. To request an updated sound driver, contact the manufacturer of the sound driver.

For information about how to contact hardware and software vendors, visit the following Microsoft Web site: http://support.microsoft.com/gp/vendors/en-usNote In some cases, the manufacturer may instruct you to uninstall the current sound driver and to delete the driver files. To do this, follow the steps in method 5, but at step 6, click to select the Delete the Driver Software for this device check box.

First we have to determine whether or not you have the required drivers installed in order for the operating system to communicate with your sound playback device. Following is the keyin sequence for Windows XP - The key-ins will differ somewhat for other Windows operating systems:
Click on START
Right Click on MY COMPUTER
Tnen click on PROPERTIES followed by HARDWARE and then DEVICE MANAGER.
Double click on SOUND, VIDEO and GAME CONTROLLERS
Your sound playback device (such as Avance AC 97 Audio) should be listed. And there should NOT be a yellow exclamation mark in the left margin (If there is, this is an indication that the device is not working properly - see CORRECTIVE ACTIONS below.
Double click on your sound playback device.
In the device status box you should see the statement "This device is working properly"
If you get any other messages indicating that drivers are required or need to be updated, see CORRECTIVE ACTIONS below.
If everything look OK, click on the "X" in the upper right corner to close device manager.
If everything was OK in device manager we will now see if the operating systen is sending sound to your playback device.
Click on START
Click on CONTROL PANEL
Select the Classic View (If not already displayed)
Click on SOUNDS AND AUDIO DEVICES
Double Click on AUDIO DEVICES
Click on the AUDIO tab.
In the Sound Playback dialog box your sound device (something like "AC 97 Audio") should be listed. If it is not, click on the pull-down menu and select it if you can..
If it is NOT listed, see CORRECTIVE ACTIONS below.
If it is listed, perform the following tests:
Click on the SOUNDS tab
Set the Sound Scheme to WINDOWS DEFAULT
Click on APPLY and OK
In the Program Events dialog box, click on any event that has a speaker Icon to the left of it
Underneath the Program Events dialog box you will see a small box with a triangle inside
If the triangle is black that means that the operating system has recognized your sound playback device (sound card).
Click on the triangle.
You should hear the sound through your speakers (the triangle will change to a rectangle while the sound is playing)
After the sound plays the black triangle will re-appear.
If the triangle is black and changes to a rectangle when you click on it and you DO NOT hear sound through your speakers either your speakers are plugged into the wrong jack or you have a problem with your speakers. Test or replace the speakers.
If the triange is gray that means that the operating system does not recognize your sound playback device (sound card). See CORRECTIVE ACTIONS below.

CORRECTIVE ACTIONS
If the playback device is built into the motherboard, the device may not be enabled in the BIOS. Check your BIOS settings. If your sound device is disabled, enable it and repeat this procedure.
If you do not have built-in sound on your motherboard you will need a sound card installed in an expansion slot on the motherboard. This card may not be present. If there is no sound card, install one and then repeat this procedure.
If you do have a playback device installed and enabled and either you have an error indication, drivers are not installed, or device manager reccommends a driver update, you will have to download drivers from either the motherboard or sound card manufacturer's web site. Also, if the drivers are installed and you no have no error messages, but you do not hear sound when you click the black triangle, you may have a hardware problem on your motherboard or sound card.. At this point, you may want to get some help from a qualified PC technician.
If you believe that this information was helpful to you, please return to the FixYa website and rate my response to your question.
Regards,
Yavacotech
.
.

First we have to determine whether or not you have the required drivers installed in order for the operating system to communicate with your sound playback device. Following is the keyin sequence for Windows XP - The key-ins will differ somewhat for other Windows operating systems:
Click on START
Right Click on MY COMPUTER
Tnen click on PROPERTIES followed by HARDWARE and then DEVICE MANAGER.
Double click on SOUND, VIDEO and GAME CONTROLLERS
Your sound playback device (such as Avance AC 97 Audio) should be listed. And there should NOT be a yellow exclamation mark in the left margin (If there is, this is an indication that the device is not working properly - see CORRECTIVE ACTIONS below.
If a playback dvice is NOT listed se CORRECTIVE ACTIONS below.
Double click on your sound playback device.
In the device status box you should see the statement "This device is working properly"
If you get any other messages indicating that drivers are required or need to be updated, see CORRECTIVE ACTIONS below.
If everything look OK, click on the "X" in the upper right corner to close device manager.
If everything was OK in device manager we will now see if the operating systen is sending sound to your playback device.
Click on START
Click on CONTROL PANEL
Select the Classic View (If not already displayed)
Click on SOUNDS AND AUDIO DEVICES
Double Click on AUDIO DEVICES
Click on the AUDIO tab.
In the Sound Playback dialog box your sound device (something like "AC 97 Audio") should be listed. If it is not, click on the pull-down menu and select it if you can..
If it is NOT listed, see CORRECTIVE ACTIONS below.
If it is listed, perform the following tests:
Click on the SOUNDS tab
Set the Sound Scheme to WINDOWS DEFAULT
Click on APPLY and OK
In the Program Events dialog box, click on any event that has a speaker Icon to the left of it
Underneath the Program Events dialog box you will see a small box with a triangle inside
If the triangle is black that means that the operating system has recognized your sound playback device (sound card).
Click on the triangle.
You should hear the sound through your speakers (the triangle will change to a rectangle while the sound is playing)
After the sound plays the black triangle will re-appear.
If the triangle is black and changes to a rectangle when you click on it and you DO NOT hear sound through your speakers either your speakers are plugged into the wrong jack or you have a problem with your speakers. Test or replace the speakers.
If the triange is gray that means that the operating system does not recognize your sound playback device (sound card). See CORRECTIVE ACTIONS below.

CORRECTIVE ACTIONS
If the playback device is built into the motherboard, the device may not be enabled in the BIOS. Check your BIOS settings. If your sound device is disabled, enable it and repeat this procedure.
If you do not have built-in sound on your motherboard you will need a sound card installed in an expansion slot on the motherboard. This card may not be present. If there is no sound card, install one and then repeat this procedure.
If you do have a playback device installed and enabled and either you have an error indication, drivers are not installed, or device manager reccommends a driver update, you will have to download drivers from either the motherboard or sound card manufacturer's web site. Also, if the drivers are installed and you no have no error messages, but you do not hear sound when you click the black triangle, you may have a hardware problem on your motherboard or sound card.. At this point, you may want to get some help from a qualified PC technician.
If you believe that this information was helpful to you, please return to the FixYa website and rate my response to your question.
Regards,
Yavacotech
.
.

More info please.....
New windows install?
have you had sound?
Is sound set to mute?
Is the correct playback device set as default?
control panel/sound / and check the default playback device

you must check your playback Device your sound,Right click icon sound and tab playback device look there about your sound setting

Hi,

It is a conflict of drivers in some PC's.

First make the sound device to speaker as default.

1. Click Start, type Sound in the Start Search box.
2. Click Sound in the search results at the top of the Start menu.
3. Click the Playback tab. Notice the check mark next to the default device. For most users, the default device is Speakers. Make sure that your audio settings are configured as expected.
4. On the Playback tab, select the playback device, click Configure, and then make sure the configurations are set correctly.
5. In the Playback tab if you are unable to find the Speakers then please right click on any of the devices under playback tab and select Show disconnected devices and Show Disabled devices.
6. Select Speakers, and then click Set Default. (If you find Conexant or anything similar to that click on it and select Set Default)
7. Click OK to save your settings and to close the Sound dialog box.
If speaker is set as default, then re-install drivers.

Uninstall the Sound device:

1.Click Start, and in start search type device manager and press enter.
2.Expand sound,video and game controllers, and right-click on the Sound driver and choose uninstall.
3.Check the option for delete the device software for this device.
4.Now restart the computer and boot into normal mode.

Now, uninstall the programs and features:

1.Click Start, and in Start search type programs and features.
2.Choose the audio application and click on Uninstall.
3.Restart the computer.

Upon restart, install the audio driver from the disc which is given by manufacturer of the computer.

Please let me know if this works.

Regards,

Nags

uninstall and later re-install the sound driver, you wont face problem with playback device

i need the windows xp driver