Upgrade the main TV software to:
- Version 1.10.0.0 (or higher) for the JL2.1 chassis (Europe and AP region).
- Version 1.1.0.0 (or higher) for the BL2.x and BP2.x chassis (Nafta region).
The SW is posted on the Philips website and must be installed into the TV by using a USB memory stick (read the instructions carefully that come with the SW).
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