Do you have the installation CD?
If so here is how to remove it..
1st Insert the disk into the CD-ROM.
2nd With the message displaying trayapp.msi is missing click the browse button
3rd - Select the cd-rom drive click/ open the setup
folder, then open the trayapp folder.
4th - select the trayapp.msi file and double click on it to open it.
5th - this should return you to the install wizard and finish walking thru it.
if you do not have the disk..
download the software program from HP's website:
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=445197&lang=en&cc=us&prodTypeId=18972&prodSeriesId=445194&taskId=135
Select your operating system.
Click on Software or scroll down to software.
Download the correct software based on you region.
Then un-install the existing software program, reboot your computer.
Then install the software you just downloaded.
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