Sony Cyber-shot  DSC-W55 Digital Camera Logo
Posted on Oct 21, 2010
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When I switch on the lens goes in and out a few times but no viewing screen. It asks to be switched off and then on. I can view stored pics but it won't allow me to take any?

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  • Master 455 Answers
  • Posted on Oct 21, 2010
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Joined: Jul 25, 2010
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Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

· Turn off the camera.

· Remove the battery pack.

· Press and hold the power button for 30 seconds.

· Allow the camera to remain without power for 60 seconds.

· Reinsert the battery pack.

· Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks,

KenSolutions

FixYa

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