I cant retune my proline tv/dvd combo as there is no retuning option in the limited menu.no option to reset on the controller either so have no signal now since swithover.how can i get it to reset anyone?

A full retune should only takes a few minutes and can be done with your remote control. Here are some guidelines for how to do it, but bear in mind every model of digital TV or box will be a little bit different.

• Make sure your Freeview TV or box is on and in digital mode, usually by pressing the DTV or digital button on your remote. Then press 'menu'.
• Select the 'set up' or 'installation' option. If you see picture icons, select the tool box, satellite dish or spanner. If you are prompted for a code, try 0000 or 1234.
• Select the full retune option. This is sometimes called 'first time installation', 'factory reset', 'default settings' or 'shipping conditions'. Do not select 'channel update' or 'add channels'.
• Press 'OK' if your equipment asks if you want to delete all your channels. Don't worry this is normal
• Channels will automatically be installed. This may take a few minutes and your equipment may shut down and restart
• In some cases, where transmitter signals overlap, it may be necessary to carry out a manual retune.

Note: Depending on your TV equipment, you may need to update your favourites list following a retune. Some digital recorders may require scheduled recordings to be reset.

Caroline , have you tried to retune your TV

Is tv being used in the av modes if so tuning menu will not show. Possible cause could be external units like dvd player are taking control . Unplug all external unit and try menu again
Regards Derrick

To restore missing channels, you need to retune your digital receiver (box or TV).

The retuning process runs a scan and finds all the available channels. Your box may have an Add New Channels option that you can use, but this may not pick up other changes such as channels being moved to a different multiplex or removed altogether.
How to retune

1. Switch on your digital box and/or TV.
2. Press Menu on the remote control.
3. Select the Setup or Installation option.
4. Select the 'First time installation' option (sometimes called 'Factory reset', 'Full retune' or 'Default settings').
5. Press OK if your equipment asks if you want to delete all your channels. Don't worry, this is normal.
6. If you are prompted for a code, try 0000 or 1234.
7. Channels will be automatically installed. This may take a few minutes and your equipment may shut down and restart.
8. After retuning, you will have to redo your Favourites list and other settings. If you retune a digital TV recorder, you also should reset future recordings.

Press the DTV menu button (<<)
Press the Down arrow until you reach Settings
Press OK
Press the Down arrow until you reach Installation
Press OK
Press the Down arrow until you reach First Time Installation
Press OK

Samsung tellys top level menus should have a choice of four or five sub-menus.

The one you want is that represented by a picture of a satelite dish / antenna. Dont worry if you dont get your TV via satelite, this is just the symbol they use to denote the tuning options.

Down arrow to the satelite dish sub-option and select enter. This should then give you several more options, one of which is Tuning, Select this and then select Auto Tune, then press enter and the set will completely retune itself.

If youre asking this as a result of yesterday's Freeview retune, then you may well end up with some "dummy" channels - i.e. they either have nothing at all displayed or a message telling you the channel has moved - or some of the channels have an incorrect name. I'm hoping that now the retune has happened, in the near future these dummys or errors will be fixed.
Some Samsung TV's dont have a "tuning" sub-menu but "Channel(s)". Selecting this will then give the Auto Tune option.

SONY VTX D800(U)
Full Reset (Also clears Pin)

LEFT
RIGHT
YELLOW
BLUE
MENU
Go to Technical Information
Go to Manufacturer Information
Press Red

make sure your aerial is connected and if connected its not broken

press sys-menu, press right arrow x2 to tuning settings menu, down arrow x1 to auto tuning, press centre button 'ok', now wait

Press menu button then press 7935, if like me you bought a display model it will be set to hotel mode, this hides all the menus, once accessed switch hotel mode off, job done x