I have a averTV go 007 TC card. My ex motherboard was asus & then its works nicely. I can capture any TV program into my computer. But now my new PC is intel motherboard. Its not working & i can capture but without sound. When i setup the avertv software this give me a warning message that sound card not initialize. that means capture card can not connect the sound card. The same capture card was not such problem when i use asus MB. Pls give me a solution. You can mail me at [email protected] thanks/Karim

SOURCE: AverTV Application

Hi there,

this problem can be caused by many different things, I would recommend you try the following:

1, I would first uninstall the software and drivers for the stick and then clean the computers registry using a program such as the free for 30 days tune up utilities available from http://www.tune-up.com/products/tuneup-utilities/

2, Download the latest drivers from AverMedias website instead of using the ones provided on the CD

3, Make sure you have the latest drivers for your graphics card, updates are available from the graphics card manufacturer.

4, Try the stick in a different USB port

5, Defrag your harddrive

If after all this the stick does not work I would return it to the manufacturer and ask for a replacement to rule out that it is the stick and not your computer

Nick Kail

• 94 Answers
• Posted on Jul 23, 2010

SOURCE: I need windows 7 drivers for AverTV Go 007 plus/FM

You can download the windows 7 drivers from the AVerTVMedia website
http://www.avermedia.com/avertv/Support/Download.aspx?Type=APDriver&tab=APDriver&id=287