Same here. (I have the Mini Plus B31) Called Keurig and these are the steps they walked me through. Not sure which part actually fixed the problem, but it worked.
1. Turn off machine. Using a paperclip clean out the holes in the needles (3 in the top, one in the bottom of the k-cup holder).
2. If water is inside the heating core (assuming it is as nothing happened when you tried to brew), with the machine turned off, press and hold the brew button. After 5 seconds the pump will kick on and discharge the water. Make sure you have a cup in place to catch the water.
3. Dispose of that water.
4. Unplug the machine.
5. Wait 5 seconds.
6. Plug machine back in.
7. Turn on.
8. Run empty cycle without a k-cup and only use the minimum amount of water (6 oz).
9. Dispose of that water after it brews (hopefully).
If still nothing is happening, call Keurig.
10. Brew your coffee, tea, choco, etc.
Note: was told by Keurig rep that whenever you use hot chocolate, to run an empty rinse cycle afterwards before brewing another cup. This will help prevent any choco from going up inside the machine and possibily blocking the water flow.
Hope it works! Mine did after following these instructions. The rep also wanted me to measure the amount of water that came out afterwards. Not sure what the next step would be because my call got dropped, but the machine works. Sipping on a cup now...
Brand new out of box just flashes doesn't even heat the water. I have a Britta that I keep in the fridge for my water. What I found out is that the Keurig can't handle really cold water. It wants it closer to room temp. Once I started using warmer water, it worked like a charm.
Thanks for the tip. I too use a brita pitcher in the fridge and have been having problems with my keurig mini. I just tried using one of my brita 20 oz water bottles with the filter inside, used luke warm tap water, and it worked right away. This actually works out better because now I don't have to keep refilling my pitcher. Thanks so much! You saved me from having to return my keurig, which is only a couple weeks old. Will update if any further problems. :)
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I was having the same problem with the blinking red "brew" light. After following all the troubleshooting advice, I came to realize that the simple problem was that keurig machines don't like cold water from the fridge. As soon as I replaced it with room temperature water, the blinking stopped after a minute and began brewing....makes sense-too much work for the Keurig to heat up ice cold water in such a short amount of time. Hope this helps!
Thank you for this article! I had checked various sites that offered little to no help in getting this issue fixed. My coworkers will once again be safe now that we can get our coffee fix.
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Genius...I called Keurig and they couldn"t help me...thought it was done for and offered me 20%off a new one...found your instructions and Voila! Working fine.
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