Hi, I have this player Creative Zen Touch 20GB, model nr. DAP-HD0014, but under Win 7 64bit it doesn´t work. I tried to find the newest drivers on the creative web with no results. Is there any solution, or is it condemnation for my new system? Thank you very much for your answer! JS

http://forums.creative.com/showthread.php?t=700611

The above thread contains a successful use of Creative with Windows 7, keep reading down the page. Other suggestions have been to try Vista drivers rather than XP. And there was the inevitable suggestion to use Windows XP mode on Windows 7 (but not all versions of W7 have XP mode.)

Go to Creative.com and click on support-if your product is not listed-there is an option at the bottom of the page to search for what you do have-they have the drivers and everything else there. Hope this helps. It says that its at the "end of service life" and they have a driver for it there.

If you need to install the drivers for your Zen MP3 player you can go to http://support.creative.com/downloads/?h=7 and download what you need. The very first driver listed includes support for the Zen Touch, so all you need to do is download that driver, open it, and follow the install instructions.

Hi, Kindly get it here : www.nodevice.com/driver/.../Creative-Labs/MP3_Player.html
www.creative.com/language.asp?sDestUrl=/support/
www.nodevice.com/driver/.../Creative-Labs/MP3_Player.html
Jay

Hi, Kindly get it here : www.nodevice.com/driver/.../Creative-Labs/MP3_Player.html
www.creative.com/language.asp?sDestUrl=/support/
www.nodevice.com/driver/.../Creative-Labs/MP3_Player.html

Regards, Jay__GT

http://the-manuals.com/creative-zen-touch-manual/
you might find that site helpful you can download your manual there...

Go HERE, select the appropriate category and there you go.

where i can get the drivers.for this model,,

For detailed instructions on how to troubleshoot your Zen, click here

Before preceding, goto control panel, add/remove programs (vista equivalent) select windows media player and uninstall note the response it gives you. If it is going to allow you to uninstall OR downgrade windows media player to version 9 then keep going. If not, then find another computer that you've never used the player on try upgrading firmware there, make SURE it's got windows media player 9 by downgrading it in add/remove programs.

Now for the fun stuff:

Sounds like the same problem I've resolved several times in the past on here.

1. Plug in the device.
2. Goto device manager in control panel and remove the device drivers.
3. Reboot if it asks you to, make sure to unplug the device.
4. Goto device manager again, remove the USB hubs.
5. Don't reboot.
6. Goto control panel, add remove software or equivalent for windows vista ultimate.
7. Select creative labs, and uninstall any and every zen related software.
8. Don't reboot.
9. Goto my computer, find the creative directory located on your main hard drive at \program files\creative. Deleted it completely.
10. Select windows media player select uninstall, or downgrade accordingly.
11. Make sure your zen touch is not plugged in and reboot your system.
12. After system loads, plug in the device and run the firmware software again.

And if you wish, reinstall windows media player 10 and the creative software (which you don't need at all with vista) all the other drivers should reinstall themselves.

BTW it's a hell of alot easier to just use another CPU if you have access to one, I've done it both ways and it saves alot of time.