Hi, My printer had a paper Jam and I am pretty sure some paper got stuck however i cant find any when lifting the top up.It now wont work and the alarm light is flashing ThanksJemma

Hi J,
Should be easy to clear up this issue for you. Unplug the unit open your paper tray and remove all paper, If you have any paper roller access you can open that and look for jammed paper, Then open the cartridge area and look for paper jammed in the printer. If all is clear, plug it back in and you should be ready. Good luck to you and I hope we can FixYa fast. Good night.
Mike Anderson

Hi,

Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred. Step2 Turn off the printer. Step3 Remove any paper trays. Inspect them for wrinkled or damaged paper. Step4 Open any other doors that give access to the printer's paper path and to the toner or ink cartridge. Step5 If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it. Step6 If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam. Step7 If the paper does tear, try rotating the roller gears manually to free the paper . Don't force anything, though. Step8 Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on. Step9 If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.

If you still face the problem let me know..

Goodluck..

Did you check inside the printer for any paper jam

Hi Jemma,
If you could give the model and maufacturer of the printer we would be able to help you better.
The best you can do in the mean time is , unplug the printer, open the top cover,remove the cartridges. Turn it upside down, and shake it a bit. The chances are there could be a small piece paper stuck in the rollers.

Thanks
mandeep