Problem with the DPP-FP30 Thermal Photo Printer the printer is only printing about a third of the page and that part shows dings and scratches. Put in new film and paper -no joy. this happened on another (same) printer and I bought this one to replace and it worked great for about 70 prints and now this.

THIS IS A PROBLEM FOR SONY CALL THEM

I’m happy to help further over the phone at https://www.6ya.com/expert/wynn_5ba0205233ebfc15

So there's good news and bad news. . The bad news is that it doesn't look like there is a driver for Mac, and Sony apparently has no intention of every developing/releasing one. . The good news is that you can still print photos by taking advantage of the printer's ability to print directly from a camera. . You can upload the photos directly to a memory card using a memory card reader, and then put the card into a camera and print from there. Note that the camera might not accept the photos if you are taking them out of iPhoto, because iPhoto does a conversion on imported pictures that the cameras sometimes don't understand when you try to put them back on the camera. If you want to edit the photos, use a program called GIMP instead of iPhoto. Here's the download link: http://gimp.lisanet.de/Website/Download.html . Hope this helps!

Install the drivers in XP or Vista compatibility mode.

Insert the setup disk in your CD/DVD drive. Choose to view the files in Explorer.

Scroll down to the file "Setup," which is identified as an application.

Right-click the file and select "Properties." Click the "Compatibility" tab at the top of the resulting window.

Check off "Run this program in compatibility mode for:" and choose "Windows Vista" or "Windows XP Service Pack 3" from the pop-up menu.

ALSO check "Run this program as administrator" at the bottom of the window.

Press "Apply," then "OK."

Now you can double-click the "Setup" file and run the software installer.

for the sony support site for your printer please follow link
http://support.sony-europe.com/dime/dpfp/printer/printer.aspx?site=odw_en_GB&m=DPP-FP30

Sony printers are masterpeices when it comes to digital printing as they produce wonderful quality images.
If you got a new printer and it does the same thing this indicates that the problem iis emanating from the software with which you use in editing the pictures before sending the print command. Somewhere along the line some adjustment must have been made to the software relating to the alignment of the picture on the printer. Once this adjustment is corrected your printer will print fine.
Printers are devices which prints what command was sent to them and do not have any intelligence to act or edit documents on their own accord.
Hope this solution has been helpful?
Happy new year

well the problem is that, Mac is not supported by Sony at least not on that model, I'll give you where you can check the supported operating systems if it doesn't help at least you can see what OS will work. Click here

Sony says DPP-FP30 is compatible with Vista (both 32-bit and 64-bit) and that the printer driver is included in the Microsoft Windows Vista operating system.
However red-eye reduction, Exit Print, Auto Fine Print, enlarging preview, and reducing preview are not supported.
Check this link:
http://esupport.sony.com/US/perl/news-item.pl?&news_id=129&mdl=DPPFP30#soft1

Manuals here: http://www.sony.co.uk/product/ddp-photo-printers/dpp-fp30#pageType=manual

I downloaded the appropriate driver for Vista windows from a website which has hundreds of different drivers and it works a treat now.

http://esupport.sony.com/US/perl/swu-list.pl?mdl=DPPFP30 click the link directly.