I have a GPXmodel MP3,MW337=just recentley when i hook it up to the computer it will not work keeps telling me found new hardware and its not working right needs help but it want do anything i can still listen to it but not on the computer,i was trying to add more muisc,is there something that i can download to fix this?

Disconnect the GoGear from the computer
Reset it first (pinhole in back - safety pins work best), even if nothing happens - just to be on the safe side
Nothing will happen still, but we are OK
Make sure the power is off, and hold in the volume + button, reconnect the GoGear to the computer while holding in the volume + button, and continue holding volume + until a window pops us saying Found New Hardware Wizard
Go through the Found New Hardware Wizard, and the GoGear should be working again - the player will be revived

Write me back if this fails to resolve the problem.

-Tha Mp3 Doctor

I tell you how to go into recovery mode, but taking apart the mp3 player may have caused ireeparable harm.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-Tha Mp3 Doctor

You can try this, but I was completely unable to get a similar model, the SA4111 to work on my computer using any method at all - this was not their best product:

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

First you have to have music downloaded on to your computer. After you do that, find the folder that the music is in and open it. Then hook your mp3 player to your computer, once the computer tells you that it found new hardware, open my computer and you should see removable disk click on it to open it, now you should have two windows open, take the music from that folder and drag and drop it into the removable disk folder.
hope it helps

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

With regards to this issue, I would suggest you to download windows update since samsung MTP devices are generic driver loaded by microsoft. Then after you have downloaded the windows update press and hold the play button of your device while you are connecting it to your computer, if this is successful a Found new hardware message will pop up on your screen then just follow the on screen instruction on how to install your device. Hope this helps. PEACE!