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Hi,
The BlackBerry device is unable to complete the initialization process, the Device Error 365 Restart error occurs
To resolve this problem, you need to follow the steps below:
Attempt to run Application Loader. Application Loader will remove the BlackBerry Device Software (both the operating system and Java applications) completely and reload it.
I Hope it helped you.
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When adding, deleting, or updating applications on your BlackBerry smartphone, your BlackBerry device resets itself and stops responding.You receive the following error message: Device error 400
Disconnect your Blackberry smartphone from your computer.
Open BlackBerry Desktop Manager.
Open BlackBerry Application Loader.
Reset your Blackberry smartphone.
When the LED indicator has turned on, reconnect the BlackBerry smartphone to the computer.
Click Next.
On the following screen you will see either USB:Unknown or USB:; click Next.
Select the required applications from the applications list and click Next. The firmware is loaded to your BlackBerry smartphone.
Warning: The following procedures will delete either all data, or all data and applications on the BlackBerry smartphone. Back up the data on your BlackBerry smartphone before performing this procedure.
Trying to find out if anyone can help me with this problem:
I have a Blackberry 7290 that displays an error message "error 373" it also displays "reset" at the bottom. The indicator light is lit continueously red and I'm trying to find out how I can upload my stored information from this Blackberry to my new phone - the Blackberry Bold.
Thanks
An unspecified error has occurred with an application on your Blackberry smartphone.
Resolution
In BlackBerry Desktop Manager, run the BlackBerry Application Loader tool. Note: The following procedure will delete all data and applications from your BlackBerry smartphone.
Disconnect your Blackberry smartphone from your computer.
Open BlackBerry Desktop Manager.
Open BlackBerry Application Loader.
Reset your Blackberry smartphone.
Remove the battery cover.
Remove and reinsert the BlackBerry battery to reset the BlackBerry smartphone.
Replace the battery cover.
To perform a hard reset on a RIM 850 device, RIM 857 device, RIM 950 device, or RIM 957 device, insert the end of a paperclip inside the small hole on the back of the BlackBerry device.
When the LED indicator has turned on, reconnect the BlackBerry smartphone to the computer.
Click Next.
On the following screen you will see either USB:Unknown or USB:; click Next.
Select the required applications from the applications list and click Next. The firmware is loaded to your BlackBerry smartphone.
Warning: The following procedures will delete either all data, or all data and applications on the BlackBerry smartphone. Back up the data on your BlackBerry smartphone before performing this procedure.
You can download desktop manager for free from Blackberry.com web site.
If you are able to get this to work, good luck, because I am unable to get the desktop manager to find the blackberry, nor is the USB port reading what the device is.
But you can give the desktop manager a try,and also download the software for your blackberry. I'd suggest you download the 4.3 version of the software and be sure it is in the language that you speak (they have several, look for ENG for english)
You will have to reload the Unit software. If you can let me know what your carrier is, i can provide you with the links and instructions for obtaining the software and installing it.
Once the software has been re-installed, it should boot up fine.
Let me know if you need any additional assistance.
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