Hi I am using reliance broadband. They have

Optus Network Approved modem and equipment list
If you are supplying your own DSL modem and/or telephone filters, you must ensure they meet the requirements
below before connecting them to the OptusNet DSL network. Connection of unapproved equipment is prohibited.
The modem list contains equipment that has been certified by manufacturers as having passed interoperability tests
r
equired for use on a DSL network. If your modem make and model isn't listed below,
call Optus Customer Service for further information on
1300 309 333.
F
ully supported by OptusNet DSL Broadband Customer Service, the OptusNet DSL Broadband Installation CD-ROM will automatically
c
onfigure this modem.
D-Link ADSL Modem 302G
The OptusNet DSL Broadband Installation CD-ROM provides detailed information to manually configure these modems, and OptusNet
DSL Broadband Customer Service will provide limited connection support for them.
(Equipment Certification date in brackets)
F
or modems and routers other than those above, OptusNet DSL Broadband provides only the network connection settings needed for
manual configuration. While this equipment can be used on the OptusNet DSL Network, no OptusNet DSL Broadband Customer Service
will be provided for connection configuration or equipment-related connection difficulties.
Alcatel SpeedTouch - 510 ADSL Modem (15.01.2003)
Alcatel SpeedTouch - 530 ADSL Modem (15.01.2003)
Alcatel SpeedTouch Pro - 4 port (10.09.2001)
Alcatel SpeedTouch Pro - Firewall (09.10.2001)
Alcatel SpeedTouch PCNIC (04.08.2000)
Alcatel SpeedTouch USB (04.08.2000)
Askey/Dynalink - ALE 070 (08.01.2001)
Askey/Dynalink - ALH 110 (21.03.2001)
Askey - RTA100 ADSL Modem (25.10.2002)
Billion Electric - BIPAC-711 CE ADSL Modem (25.10.2002)
Cisco WIC - 1ADSL-DG (30.06.2003)
Cisco 827 (19.02.2001)
Cisco 827H (11.07.2002)
Cisco 827-4V (19.02.2001)
Cisco 837 (01.04.2003)
Cisco SOHO77 (29.11.2001)
Cisco SOHO77H (11.07.2002)
Cisco SOHO97 (01.04.2003)
D-Link ADSL Modem - DSL 100D (08.08.2001)
D-Link ADSL Modem - DSL 500 (08.08.2001)
D-Link ADSL Modem - DSL 504 (08.08.2001)
Efficient Networks - C10 Communications - Speedstream 3060 (08.01.2001)
Efficient Networks - C10 Communications - Speedstream 4060 (08.01.2001)
Efficient Networks - C10 Communications - Speedstream 5260 (08.01.2001)
Efficient Networks - Siemens - Speedstream 5400 (07.04.2003)
Efficient Networks - C10 Communications - Speedstream 5660 (21.03.2001)
Efficient Networks - C10 Communications - Speedstream 5667 (10.09.2001)
Efficient Networks - C10 Communications - Speedstream 5861 (21.03.2001)
Juni NetAce - ADSL USB Modem (15.01.2003)
Juni NetElite 2000ES - ADSL 4 port Modem (15.01.2003)
Juni/Samsung SAM-215 USB Modem (18.07.2001)
Juni/Samsung SAM-335A Ethernet Modem (18.07.2001)
NetComm ADSL Modem - BusinessSmart (08.08.2001)
NetComm ADSL Modem - USB - NB1200 (27.08.2002)
NetComm ADSL Router Modem - NB1300 (20.11.2002)
Open 501r ADSL Router Modem (05.04.2002)
Alcatel - Central, Part No. 3AU 04804 AAAA
Alcatel - In-Line, Part No. 3AU 04805 ABAA
Askey/Dynalink - In-Line, DT60-002BA
C10 Communications - Dynamic - In-Line, C10290
C10 Communications - In-Line, C10611 & C10611T
C10 Communications - In-Line, C10645 & C10645T
C10 Communications - In-Line, C10610
Te
l
ephone Equipment - Central, TE-ACP20AUS01
C10 Communications - In-Line, C10211
C10 Communications - In-Line, C10111
C10 Communications - In-Line, C10145
C10 Communications - In-Line, C10245
D-Link - Central, DSL-10SP
D-Link - Central, DSL-10CF
D-Link - In-Line, DSL-10MF
Alcatel SpeedTouch Home
Alcatel SpeedTouch Pro
D-Link ADSL Modem - DSL 200
D-Link ADSL Modem - DSL 300
D-Link ADSL Modem - DSL 300+
D-Link ADSL Modem - DSL 302G
OptusNet DSL Broadband
Optus supplied modem
Optus preferred modems
List of all other certified modems/routers
List of certified filters/splitters
Information correct as at 2 February 2004.
1270049 06/04

Hello,

ADSL modem is not compatable with ADSL 2+ router's. You could get the exchange from the shop to ADSL router if its still under warranty.

Hope this helped.

Hi. Go to www.speedtest.net and select a location from the map. It will test your broadband upload and download speed.

your user name and password have been entered incorrectly, they are case sensitive and must be exact. Make sure your ADSL settings are set at 0/38 (you'll see where)

run the d-link cd and follow the wizard

The broadband link light tells you the status of the connection between the modem and the broadband servers in your area. Green means everything is A-Ok while amber means your modem is not picking up a broadband signal.

Try turning the modem off and on and also make sure the cables are secure while you're at it. If the broadband light is still amber, the only thing you could do next is to call your internet service provider.

Does the surge protector have a "in and out" phone socket? Plug everything into the "out" side and then run a "phone wire" from the "in" side into the wall socket,.. you should be protected.. You are putting "all your stuff" after the surge protector.. so the surge protector can do its job..

Check with your Network provider, and ask them if they can run a line check. No adsl can be problem with either the line or hardware.

But before that do check with your modem as well.

quick questions

1. how did you setup your modem?..is it via PPPoA or PPPoE
2. can you please provide the model number of your modem

thanks