NOT ABLE TO MAKE ATTACHMENTS FROM DESKTOP TO MAIL PAGE o send mails -- not able to made attachments in the mail

Yahoo mail user who accesses mail and not able to open the attachment which user have received to their account or they are unable to forward the attachment to the addressee. For that, the user needs to follow the steps to recover their problem. In this case, user can visit the recommended link for help- http://gonetechsupport.blogspot.com/2017/04/forward-email-containing-attachments.html

Yahoo Mail is a popular webmail service that allows people to create their own email username and have it hosted by the Yahoo network.
In addition to providing fast and reliable email, Yahoo Mail also allows you to send and receive large attachments.
If you use Yahoo Mail, and are having issues opening attachments, there are several easy troubleshooting steps you can try to get your Yahoo Mail attachments.
Sign out of Yahoo and clear your cache.
Since Yahoo! needs to access your cache to keep you logged in and to communicate with your computer when downloading attachments, a full cache can prevent Yahoo Mail from opening attachments correctly.
Go to your browser's "Tools" or "Internet Options" menu and then select the "Delete Temporary Internet files" command to delete your cache.
Reload the page.
lf you have had Yahoo Mail open for a long time, the page may have gone idle, and you may not be able to access your attachment.
Press the "Reload" (F5) button and then log back in to your account.
Ensure that the attachment is not corrupt.
If the sender did not finish uploading before they hit "Send" or there was an error during the upload, the file may be corrupted.
Ask the sender to re-attach the file and send it again.
Check the file format.
Some formats are proprietary and will not open unless specific programs are installed on your computer.
For instance, if you are sent an AAC file, you will not be able to open it unless iTunes is installed on your computer.

With the Web-based Yahoo! Mail service, you can attach to your email message a saved Web page or another document in HyperText Markup Language format.
When you attach an HTML file in this way, Yahoo! Mail won't display the HTML content of the attached file in the email message body.
To view the attachment, you must click the attachment tab above the email message.Yahoo! Mail and HTML
Yahoo! Mail is a Web-based service and it's fully compatible with the coding languages used to design and display Web content, including HTML and XML, Extensible Markup Language.
This means emails sent or received in Rich text or HTML format include clickable hyperlinks, graphics and other Web design elements.
However, Yahoo! handles emails with HTML attachments in a different way to email messages formatted with HTML.

About Yahoo! Mail Attachments
Like most email programs and online services, Yahoo! Mail offers an attachment feature for adding images, video clips, audio files and HTML document to email messages.
Some email programs display the content of the attached file in the email message body, but Yahoo! Mail doesn't provide this feature for any file attachment, whether it's an image, video clip or HTML document.


Viewing Yahoo! Mail Attachments When you attach an HTML document or another file to your Yahoo! Mail message, an "Attachments" button labeled with a "Paperclip" icon appears below the email address fields and above the email message body.
Clicking the "Attachments" button opens a pane containing a list of all files attached to the email. The email sender or recipient can open each attachment to view the files by clicking the file name.

Considerations

When sending a Yahoo! Mail with an attachment, always explain the content of the attachment in the main body of the email message.
A brief explanation will encourage the recipient to click and open the attachment to view the HTML document.
Bear in mind that many email services automatically block HTML attachments because of the security risk of opening HTML files, which can contain viruses, phishing scams or open Web pages with inappropriate content.
If you want to share a favorite Web page with a friend or contact, include a hyperlink to the Web page rather than a saved copy as an HTML attachment.

What are you using for your email client?

Yahoo Mail is a popular webmail service that allows people to create their own email username and have it hosted by the Yahoo network. In addition to providing fast and reliable email, Yahoo Mail also allows you to send and receive large attachments. If you use Yahoo Mail, and are having issues opening attachments, there are several easy troubleshooting steps you can try to get your Yahoo Mail attachments.

Sign out of Yahoo and clear your cache. Since Yahoo! needs to access your cache to keep you logged in and to communicate with your computer when downloading attachments, a full cache can prevent Yahoo Mail from opening attachments correctly. Go to your browser's "Tools" or "Internet Options" menu and then select the "Delete Temporary Internet files" command to delete your cache. Reload the page. lf you have had Yahoo Mail open for a long time, the page may have gone idle, and you may not be able to access your attachment. Press the "Reload" (F5) button and then log back in to your account. Ensure that the attachment is not corrupt. If the sender did not finish uploading before they hit "Send" or there was an error during the upload, the file may be corrupted. Ask the sender to re-attach the file and send it again. Check the file format. Some formats are proprietary and will not open unless specific programs are installed on your computer. For instance, if you are sent an AAC file, you will not be able to open it unless iTunes is installed on your computer. Hope this helps.

What is your browser? Did you try with a different browser?

Hi,

This is a known issue with the New version Yahoo Mail. As a workaround to this problem, you can switch to the older version of Yahoo Mail (Yahoo Mail Classic)

To switch to Yahoo! Mail Classic (Old Yahoo), on your Yahoo Mail page click the Options link in the upper right corner between Help and Mobile, then click the Switch to Yahoo! Mail Classic link.

A dialog box might appear asking for feedback. If it does, click Switch to Yahoo! Mail Classic.

For more details, click on this link:
http://help.yahoo.com/l/us/yahoo/mail/classic/settings/settings-22.html

Hope this solves your problem. Thanks for using FixYa.

Are you talking about attachments in the mails you received? No, you can not delete the attachment alone. However, you can delete the mail which will take the attachment with it. If you need to keep the mail, copy it tosomewhere and keep it.

If you attached something to a mail you are about to send, you can remove the attachment before you actually send the mail.

Hope this will help you.
Good luck
luciana44

HI

Try right clicking on it and open it on a different window, or try saving the attachment to desktop instead.

Hope this helps

I am having trouble opening attachments!!! Please advise!!