Kodak EasyShare DX6490 Digital Camera Logo
Posted on Jun 01, 2008
Answered by a Fixya Expert

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DX6490 won't work on battery only

Hi,
I hope someone can help please. Some time ago, my Kodak DX6490 stopped working on the battery. The battery wouldn't charge either so I got a new one. Now with the new battery it still won't switch on. It works fine when on mains though.
Thanks in advance for any help:)

  • 1 more comment 
  • Skiprat1 Jun 01, 2008

    Hi Zarn,

    When I got the new battery, I charged it in the external Rapid Charger. I left it on charge for several hours after the light turned green. Then put it in the camera to try. Nothing happened.

    I then put the camera, complete with new battery in the dock. Three green bars for a few minutes, then they changed to flashing red. When I plug the power supply ( that normally stays with the dock ) into the side of the camera, it works fine, with or without any battery in the camera.

    Thanks again

  • Skiprat1 Jun 01, 2008

    Thanks again Zarn. I'll try cleaning the contacts, but I'm reluctant to try opening it up. Most of the pics I take with this camera can be done while it's plugged in anyway. I've had it for a few years and like it a lot. The only thing that I know ( besides this problem ) is a tiny screw missing that secures the tripod mount. There does seem to be something that rattles around inside too.

    I know that it will cost probably as much as it's worth to take it in for repair, so unless there was some kind of 'reset' button, I guess I'll have to live with it.



    Thanks again for the very quick replies :)

  • Anonymous May 11, 2010

    When you say on mains, are you using the dock/printer or the socket on the side of the camera?



    Are you charging the battery in the camera, on the dock or with the external fast charger?

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  • Expert 153 Answers
  • Posted on Jun 01, 2008
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Joined: May 24, 2008
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Hi,
I presume the camera is out of warranty?

There are many possible problems..
would the old battery charge on the fast charger at all or did it do strange things (dont do it now to try), If the battery was shorted, and you tried to charge it on the dock it may have damaged the cameras internal power supply, which is quite a complicated device, there are fuses but they are absolutely tiny and you need special equipment to fit them properly.
Also the flash capacitor lives on the power board which can keep its charge for quite some time at up to 300v at a substantial current and will make you drop the camera (at least) if it bites you.. :) so from the safety angle if you don't have at least some electronic training I cant recommend opening the camera..

The only possible suggestion that is a relitively easy fix is that the battery contacts may be bent or dirty.

Beyond that as I currently don't have my test dx6490 (used for checking voltages with units in for repair etc..) .. the next try is the dc socket, it may be damaged, or contaminated. try inserting and removing quite a few times and maybe using a VERY small amount of electrical switch cleaner.
Unfortunately to get to the socket if it is broken requires the whole camera be striped down as its just about the first board you fit when re assembling.

If you are adventurous, probably the easiest route to getting a camera back up would be to buy a faulty one from ebay. One with a broken screen or mode switch would be the easiest fix as you only need to remove the back and disconect and reconnect three ribbon cables.
Next would be a lens swap for one with a broken lens but requires quite a significant amount more work.
although the most difficult bit in both procedures is getting the diopter knob (eyepiece focus) on and off which in most cases means a small amount of damage will be done to the eye piece but nothing really bad, just cosmetic (kodak would replace the bit)...
If i can be any more help drop me a line....

best of luck

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