MAYTAG Model ME5770AAW Ceran Top Stove

I navigated the SCHOTT website to find a solution and was able to find out how to properly clean my SCHOTT stove top. I would check the Ceran FAQ list to see if your question is answered before anything else.

Hi,

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Please get back to us if you have any further query or else accept the solution.

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No you should not use a glass kettle or glass type pots on a ceran top stove. Always use metal flat bottom kettle and pots. When buying a metal kettle make sure that there is no gap between the bottom of the kettle and the surface of the ceran top. Some metal kettles have an indentation on the bottom. This does not work well on the ceran top.
Hope this helps.

What are you using to clean the stove? Only cleaners made for ceran type tops should be used according to directions. Do not use enamel coated pans or glass pans on your cooktop.If you have a boil over, turn off the burner and change to a different burner immediately. Clean up the spill completely before cooking on that burner again. Use a flat edge razor to clean tough residue. Your cooktop will look new for years to come, even with heavy use.

As far as the scratch, don't use abrasive cleaners on the top and only use pots and pans with flat bottoms. If you do use cast iron pans, never scoot them around on the top.

The nice grey-flecked surface coating is very thin; the solid black is underneath. You've "cleaned" the coating off -- that's why further scrubbing just makes it worse. We did the same thing :-(

Hi
Look under the counter top find the bolts that secures the stove top, unplug the power and remove the top, then look around the edges of the stove top and you should see some small screws that atach the glass to the frame, remove those and lift the glass carefuly, "DO YOUR THING" and then just reverse the steps and done.

Eddie Rentas
Tupper Lake NY

Sugar spills on a hot surface will 'pit' the glass surface. There is no way to repair. The damage caused to the surface is only cosmetic and will not affect the performance or operation.

If the substance is sugar and it hasn't etched your cooktop, then the easiest way I have found is to use a NEW sigle edge razor blade and carefully scrape it off with that. Your local parts distributor probably carries a similar scraping device. I usually use a scraper that I use to scrape paint off of windows it uses single edge razor blades. there are cleaners that you can buy but if it is baked on till it is hard like carbon,scrape it first. check you owners manual etc. Normally sugar and tomato sauce and the like can permanatly etch the glass. Best bet is to always keep it cleaned off to keep it looking good for years.

MY CERAN SURFACE TOP HAS CRACKED ON MAYTAG MODEL BCRE955. CAN IT BE REPLACED AND ARE THE TOPS AVAILABLE?

I want to say that since I posted my original problem with black spots appearing on the Schott Ceran top, I took pictures of the top and attached them to a complaint sent to Maytag. Approximately 3 days later, a Maytag representative phoned and offered a brand new top-basically stating that there is a fault with the tops. They would not pay for the labor to replace the top. My husband downloaded the instructions from Maytag website and installed it himself. These spots actually appear from within the surface and are not the result of a boil over, etc. The spots on my burner grew to the width of the burner. If you search the internet, you will see many others with the same problem with the Schott Ceran tops. I will never buy another!