Garmin Nuvi 255 Car GPS Receiver Logo
Posted on Oct 11, 2010
Answered by a Fixya Expert

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I've had my garmin for 2 months,I brought it to best - buy to see if they could fix it the screen had black & white blotches . You could hear directions but no road map, the fellow who helped me said it was cracked wanted to know if I dropped it and I said no. Please tell me what I can do to have this fixed, just got my car aug-2nd and miss my Garmin. Thank You Judith Love 578 Mill St Worcester Mass 01602 508-7568005

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  • Posted on Oct 11, 2010
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Joined: Sep 26, 2010
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Well for starters, your device is still under the manufacturer warranty, so I would consider tapping that resource.

Based on what I know of LCD (Liquid Crystal Display) The telltale sign of a cracked screen is the blotchy display. Usually cost more to replace the display than to get a new unit.

A craked screen is not normally covered under a manufacturer warranty unless it was damaged under normal use. (hard to prove)

You may have been charged for the cost of an extended warranty by best buy (they usually ask) If so, that would cover theft and user induced damage. Take your receipt back to best buy and see what your options are.

good luck and don't forget to vote!!!

  • loveeden11 Oct 11, 2010

    Thank you for answering so soon you were very helpful

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