Have a HP DVD 840d burner, my pc only recognizes the cd rom not the dvd burner. any help to get this to recognize my dvd burner.

Why won;t this burner work with my new windows 7?

First and the best thing to do is download and run the Microsoft fix-It for the DVD Rom

Link :

http://support.microsoft.com/gp/cd_dvd_drive_problems

can you give me the name of the driver and i'll get you a site to download it

use this tool to reset the cd in the registry
after you run the file - reboot the computer -

http://www.dougknox.com/xp/utils/XP_CD-DVD-Fix.zip

Hello,

If you have not done so, under device manager, remove the dvd rom (cd-rom) from the hardware list, Use the CD install disk that come with your DVD-ROM, install the drivers and software, then reboot your pc and let it install the new hardware detected. This should get you going.

Good Luck
C2Solutions

The CD/DVD rom should be plug 'n' play so no need for a install cd, just plug it in your pc and the pc should automatically recognize it.

Need more info about your problem to answer the question. What does "recognize" mean. Will it play a DVD or recognize a recordable, blank DVD? When you say "recognize" what software is recognizing, the OS or a burner software like Nero?

you may not install the proper drivers of your burner, install it again and use some other burner application like nero cd burner etc.

Try downloading the latest drivers and firmware

try this:

http://www.microsoft.com/downloads/details.aspx?FamilyID=c680a7b6-e8fa-45c4-a171-1b389cfacdad&displaylang=en