We've just had a new SMEG ceramic hob fitted by a reputable kitchen fitter. We think there's a major fault with the product as the hotplates keep switching off automatically, even when the its in use. They seem to stay off for much longer periods than they are on and we can't see how it can effectively cook anything.
Before we contact the fitter, is it because we are possibly doing something wrong or is it usual for ceramic hobs to act in this way (we've only used a gas cooker before this).
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I have a Neff T4344N0/08. I cannot stop all four hobs flashing - ie: I press the 'on' button all four flash, I then choose which one I want to use plus the number but they all keep flashing instead of stopping after the usual three or four. Please help - have I pressed something I shouldn't, perhaps a child lock?
can't give you much guidence - will be either regulator or the plate itself. no easy way to find out. you will have to remove the hob top and check for continuity thro the plate. ifplate is ok, then power up and check for supply to the plate. if no supply, then the regulator will be at fault