The customer control pad can be faulty. So this must be confirmed with a test using a multimeter in the connections to the main board. If microwave is not worrking at all and there is no action please do not switch on unless you have confirmed the fault. It is possible that the Magnetron is faulty, the temperature cut off is faulty or the main capacitor is short. It is also quite possible that insect can get into the oven and create soft spots. When you switch on these will create a short and make the voltage jump and in the long run damage the magnetron. Now keeping clear of the microwave, switch on, use a cup of water inside to test.
So Remove cover after disconnecting , check for dirt/moisture in the cabin, if so wipe clean and dry, check the magnetron and area clean and use an jet air to clean off.
Make sure that the program controller is working if not check power - step down supply, the pads are responding- if not faulty pads- or the door switches, if contact is not through the microwave will not work.
If you notice any sparks shut off as the magnetron or the main HT capacitor can be faulty. replace with same type.
If there is heating without any issues, you can use the microwave safely
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