Question about Dell 810 All-In-One InkJet Printer

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Dell ink cartridge is missing but there is a cartridge in it

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Donald DCruz

Donald DCruz

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Remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken . It is possible that the cartridge is not contacting to the board .It can also be poor ink cartridge contacts.remove reset and repeat once again.

Posted on Oct 09, 2010

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1 Answer

WHAT SHOULD I DO ABOUT THE INK ERROR BECAUSE THE INK IS PLACED BUT STILL SAYS CONSULT USER GUIDE
Unfortunately, if the correct Dell cartridges are in place and fully seated, the cartridge missing message indicates that the sensor in the printer isn't correctly recognizing the cartridges. If you have used non-Dell cartridges or refilled cartridges, try new Dell cartridges and check for signs of ink leaking in the system. Some printers have a removable print head that can be cleaned or replaced. I'm not sure about this printer.

If the printer is under warranty, contact Dell.

I hope this helps.

Cindy Wells

Apr 10, 2013 | Dell 968 All-In-One Printer

1 Answer

My printer does not reconize the ink cartridges and says that cartridge is missing
Are you using Dell Series ink Cartridges?

Article on refilling Dell ink cartridges


Rick

May 14, 2011 | Dell Office Equipment & Supplies

1 Answer

I am getting the following error message: Black/photo cartridge missing
Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


Rick

Mar 06, 2011 | Dell 924 All-in-One InkJet Printer

1 Answer

Dell 720 won't print color, color ink cartridge missing
check to see if the color cartridge has the plastic tab on the cartridge. Remove and reinsert cartridge.

Sep 13, 2009 | Dell Inkjet 720 Printer

1 Answer

Ink cartridges message on printer, ink cartridges
Make sure you have removed the protective clear plastic from the new cartridge.

Aug 25, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Missing black ink cartridge
Unplug the printer from the wall. Also remove the power brick for 60 seconds. This will reset any error messages you get from the printer. Plug everything back in and power on the printer. Take out the Dell black cartridge and reseat it. Put it back in and do the same for the color cartridge. When you close the printer it should try to print an alignment page.

Aug 11, 2009 | Dell A960 All-In-One InkJet Printer

1 Answer

My printer does not recognise my ink cartridge?
If it is not a Dell ink cartridge, it won't work. Dell has it to where you have to buy their cartridge.

Jan 21, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Error message: color cartridge missing on a Dell 922
try another cartridge. if that works then you have a bad ink cart, if not, the sensor is bad, replace the printer.

Dec 30, 2008 | Dell 922 All-In-One InkJet Printer

1 Answer

924 says that black ink cartridge not installed
Hmmm....that sounds to be an issue with the ink cartridges...

You might be using ink cartridges purchased other than Dell or Staples...since these are the two who sell Dell Ink.

If thats not true, then take out both the cartridges in the printer.

Lets isolate the issue

1. Try only Black cartridge on Color slot(right). If you get Install both ink cartridges error, then its an issue with the Black ink cartridges and if you get message that install Black ink cartridge then its an issue with the prrinter.

2. Now install only color cartridge on Black cartridges slot(left), If you get color cartridge missing then its an issue with the Black cartridges which you are using and if you get install both ink cartridges then its an issue with the black slot on printer.

3. If issue found to be with Black ink cartridge then wipe the Nozzles(bottom) of the ink cartridge with lint free cotton cloth from back to front 5-6 times.

4. Also try replacing the ink cartridges purchased only from Dell or from Staples. Purchased from somewhere else or refilled might not work.

5. If issue found to be with printer, then i would suggest you to purchase new printer then.

Hope this fix the issue

Aug 14, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Dell 942 all-in-one printer problems.
The problem is simple. Try inserting your old in cartridges. If the old ones work, the ink cartridges are defective. Contact Dell and get these replaced.
Otherwise the printer has a problem. try cleaning the metal contacts of the ink cartridge and the ink carrier.

Sep 19, 2007 | Dell 942 All-In-One InkJet Printer

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