I am using Seagate external drive. When I attach and open to view files, I only see the set up file and the autorun info. Not able to view the folders that I have saved in the drive. I know they are there, because I can locate them using "search". Please help, thanks!

Seagate manufactures both internal and external hard drives, and their sleep modes can be managed in different ways. The hard drive is one of the top energy consumers among computer-hardware components, and Windows operating systems support options to reduce power consumption. Internal hard drives are typically turned off and stop spinning ("sleep" mode) after a certain period of system inactivity. However, the system usually takes longer to come back when the hard drive's sleep mode is activated. Furthermore, turning off hard drives may result in failure of some constantly running applications.
Windows includes options to turn off sleep modes for internal hard drives, and external hard drives can be managed using a utility program.

Log in to an administrator account and click the "Start" button in the lower left corner of the screen. Click "Control Panel" and then "Systems and Maintenance." b> Click on "Power Options." Open "Change plan settings" under your current power plan. Note "Radio button" is selected for the current plan. Click "Change advanced power settings." Expand the entry "hard drive" by clicking on the "+" sign. Click on "+" to expand the entry "Turn off hard disk after." Select "Never" for this option and click "OK." b> In Windows XP Log in to an administrator account and click the "Start" button in the lower left corner of the screen. Click "Control Panel" and switch to the "Category" view on the left panel. Then click on "Performance and Maintenance." Click on "Performance and Maintenance" and open "Power Options." The select the tab "Power Schemes." Using drop-down list, set the option "Never" for "Turn off hard drives." Click "OK." b> Using "NoSleepHD" for External Hard Drives b> Click on the "NoSleepHD program" link in Resources. Click "I Agree" and save the program (as a zip file) on your computer. Open a folder where you have saved the file using Windows Explorer. Right-click on the zip file and select "Extract All." Then click "Extract" to get the program file "NoSleepHD v1.0.exe." Double-click on the program (.exe) file to execute NoSleepHD. Click "Select External Hard Drive" in the Program menu and choose your Seagate external hard drive. Choose "10 minutes" under the option "Write File every" and click "Start NoSleep Mode." The program will write an empty string every 10 minutes to the Seagate hard drive and prevent it from going into sleep mode. Hope this helps.

b>

1. In My Computer, right click on the drive you want to AutoPlay (it will not display if it is not plugged into your computer) and select AutoPlay.
2. Choose the best option for you and press OK. Remember, there are several options available, including playing Media Files, copying pictures to your drive or if you have a program installed that can AutoPlay (autorun) such as PortableApps.com Menu from PortableApps.com. If you need to reset your options, just follow these instructions again!

And that's it!

Hi amanvirdi198

The problem seems to be an infection of a virus which has changed the icon of your removable drive and also when you open it up you get the "open with" option by default.

Please follow the below instructions.

• Select show all files option from the folder options which you find in the start menu the path is :-Start - Control Panel - Tools menu - Folder options.
• In folder options go in the view tab and select show hidden and system files.
• Once you are done selecting this option , all you need to do is open your removable drive by right clicking on it and select the 'Open' Option , Or if that does not work use the explore option as you have been doing already .
• You will find that the hard disk now shows up the contents, so you need to find the autorun.inf file in the root drive , once you find it , you have to 'delete' that file, also delete any suspicious hidden .exe file which is in hidden state and of a small size , which is nothing but a virus which spreads as soon as you plug in your external hard drive and the autorun.inf file get's executed automatically.
• Therefore once when you delete the autorun file , you should have your hard drive working properly.
• The above method was the manual method , now if you want to delete the autorun problem automatically via a software , i recommend you to download autorun virus killer by clicking on this link http://bit.ly/k3dOve

Hope this helps...:)

Your feed back would be appreciated.

1. To restore the Western Digital icon to the drive letter for the external drive in "My Computer".
2. Please go to the Western Digital Download Library and download the WD Logo Icon which has a file name of External Icon.zip when you download it.
3. Save the file to your desktop and use a file compression software like Winzip to extract the files inside the .zip file to your desktop. When it's unzipped, it will create a folder named "ExternalIcon" on your desktop.
4. Double-click on the ExternalIcon folder. It will open a Windows Explorer showing a folder named, Autorun, and a file named, Autorun.inf.Double-click on My Computer and it will open.
5. Double-click on the driver letter that represents the Western Digital drive you want the icon on and it will open.
6. Highlight the Autorun folder and the Autorun.inf file. Right-click on them, and left-click on Cut when the Menu appears.
7. Right-click in the open space of the drive that you opened in the new Explorer window, and then left-click on Paste.
8. Close both Explorer windows, safely remove the external hard drive by using the Safely Remove icon in the system tray, shut down the computer, and unplug the external drive from the computer.
9. After you reboot into Windows, reconnect the external drive to the computer again, and the Western Digital Icon should now be displayed with the drive letter in My Computer.

If these steps do not correct the problem, you will need to re-format your External Hard Drive ***WARNING*** FORMATTING A HARD DRIVE WILL ERASE, YOU WILL LOSE, ALL DATA

attach the seagate open windows explorer click on my computer if you can see this seagate free agent select the files you want to transfer right click copy navigate to the seagate select it then right click paste or select the files right click send to seagate
hope this helps

I doubt that iTunes really moved/reorganized files on your computer.

iTunest may have created its own "Table Of Contents", presenting a "view" of all your files.

Open "My Computer" and open your external hard-drive.
The files should be in "your" order.

Open "My Documents". Open "My Music".
The files should be in "your" order.


If iTunes really did "reorganize" your files, there's no way to "go back", because "Windows System Restore" does not automatically created time-stamped backups of your 'My Documents' folder (nor of any external disk-drive -- where would it put that much data???).

The autorun file in the drive has been modified. A virus should have done that and in turn your anitvirus must have found and removed the virus. Hence windows is now trying to find the missing application. You can revert this by either removing the autorun file in the root folder, or by modifying it to your liking. If you need further assistance, comment back.

hi sir,

i think you have an autorun.inf file residing at your local drives. this probably infected by a virus.

go to control panel >folder option> click View> choose "Show Hidden Files and Folders" and uncheck Hide Protected Operating System Files, this will show hidden autorun.inf file. In your explorer, right click your local disk and click explore, this will show all your files and folders of your drive, navigate autorun.inf file, if found delete it.
note: it has an associated file called vbsscript file...if found also delete it..do the same with the other drives. empty recycle bin and restart.

Winsor