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Posted on May 29, 2008
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My Device Manager doesn't recognize my CD/dvd drive.

I get code 41, stated that windows can't find hardware device.

  • Christophe Thompson
    Christophe Thompson May 11, 2010

    is comp new or used there could be many things wrong but reinstall software for cd rom after removing the drivers for the cd player

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  • Posted on May 29, 2008
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Joined: May 23, 2008
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Its either yr hard ware is bad or that the drivers have not been installed. if u r using windows NT,XP then yr cd/dvd player is bad cos xp should installed most cd rom drives.
thank u

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0helpful
2answers

My computer no longer "sees"

hello
at end of this instruction set, see link to review more questions/answers,as your issue with CD/DVD ROM will vary .


This document applies to HP and Compaq desktop computers with Windows XP, Me, and 98. Use this document to make Windows and the CD writing software recognize the CD or DVD writer drive. Start at Step 1; do not skip to other sections until Step 1 has been completed. Step 1: Does Windows detect the CD or DVD drive? Use Device Manager to determine if Windows is recognizing the drive:
  1. In Windows XP, click Start , and right-click My Computer . In Windows 98 and Me, right-click the My Computer icon on the desktop.
  2. In Windows XP, select Properties , click the Hardware tab, and then click the Device Manager button. In Windows 98 and Me, select Properties , and click the Device Manager tab.
  3. Click the plus sign (+ ) next to DVD/CD-ROM Drives (or similar) category.
  4. Do the following depending on what is listed in the DVD/CD-ROM drives category:
    • If the CD or DVD drive name is missing , the drive is not being detected by Windows. Close Device Manager and skip to the section CD or DVD drive is not recognized by Windows .
    • If a drive name is shown but is disabled (icon is marked with a red X, c00877300.gif ), the drive has been disabled. Right-click the drive name and select Enable . You may have to restart the computer to complete the enabling process. The drive should work correctly once it has been enabled. NOTE: If the drive cannot be enabled, a required service or driver that the drive needs is not functioning or has been disabled. Click the plus sign next to IDE ATA/ATAPI controllers and troubleshoot any problems found according to any error codes in Device Manager. Resetting the BIOS may also resolve this problem.
    • If a drive name is shown but contains an alert icon (an icon marked with an alert symbol, c00877301.gif ), then use the section Using Device Manager error codes to troubleshoot the problem. You may also use the next section Disc burning software does not recognize the original drive to reset the drive configuration.
    • If the CD or DVD drive is listed as normal but your disc burning software does not recognize the drive, Device Manager shows no special icons c00877302.gif . Windows is detecting the drive but the writing software does not. Leave Device Manager open and continue with the next section Disc burning software does not recognize the original drive .


here is a link that will give you several other questions and answers to CD/DVD ROM issues.

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=11843&tmp_task=solveCategory&lc=en&dlc=en&cc=ca&lang=en&product=443069

please rate me with 4 thumbs UP to keep my services active
1helpful
2answers

Am getting error no 41 i.e my laptop is not recognozing my dvd

control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives you might see a yellow question mark ? right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.





hope this helps

0helpful
4answers
0helpful
1answer

Driver for dvd-r 8801 need a driver for dvd player windows won't recognise it

The drivers for DVD ROM drives are built into Windows and there is no download.

If Windows does not recognize th drive then it could be a hardware issue or possibly a BIOS setting is wrong.

Does the Windows Device Manager show an un-recognized device?
0helpful
1answer

DVD/CD Rom Drive - Cannot find hardware devide

i think you have the motherboard to rom drive cable problem, plz change your cable and try again....
2helpful
2answers

Code19 on sony cdrwdvd willnot reconize on inspiron 1525

Your CD drive or DVD drive is missing or not recognized by Windows or other programs, so you cannot play or access a CD or DVD. This issue might have occurred after you installed, uninstalled, or updated a program or Windows Vista.

This issue may have occurred after one of the following situations:
  • You upgrade a computer to Windows Vista or install Windows Vista Service Pack 1.
  • You install or uninstall CD or DVD recording programs.
  • You uninstall Microsoft Digital Image.
You may see one of the following error messages:
  • One of the following error messages appears when you view the CD drive or the DVD drive in Device Manager.

    Error message 1 The device is not working properly because Windows cannot load the drivers required for this device (Code 31). Error message 2 A driver for this device was not required, and has been disabled (Code 32 or Code 31). Error message 3 Your registry might be corrupted. (Code 19)
  • An "error code 39" error message.
  • A message that resembles the following appears in the notification area: Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
  • you can find this information and more at this site..
  • http://support.microsoft.com/kb/314060
0helpful
1answer

DVD DRIVE/CD-WRITER

GO TO CONTROL PANNEL
SYSTEMS
HARDWARE
DEVICE MANAGER
CLICK DEVICE MANAGER(WINDOW)
EXPAND CD /DVD ROM DRIVES
RIGHT CLICK ON SELECTED DVD/CD DRIVE
SELECT PROPERTIES

1.SELCT DRIVER ( CLICK UPDATE DRIVER)
2.CHECK DVD REGION CODE.
3.UN-INSTALL DRIVER
4. REINSTALL DRIVER AGAIN(AFTER STEP 3)

OR
IN DEVICE MANAGER RIGHT CLIVK DVDCD ROM DRIVE
UN-INSTALL DRIVER

OK

REBOOT COMPUTER

ADD HARDWARE(CONTROL PANNEL)
IT WILL PROPMPT FOR INSTALLATION OF DRIVER
SAY OK.
PROCEED WITH WINDOW INSTRUCTIONS
DVD/CD ROM DRIVER WILL GET INSTALLED AFRESH.


HOPE IT WORKS.
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