Last night the freezer door on our Amana ASD2627KEB got slammed very hard and immediately afterward the water dispenser stopped working. The ice will still dispense both crushed and cubes but no water will come out. Neither the front button with the blue water droplet or the main back button will work to get water. I can still hear a click and faint hum when either are pressed, but no water. Please help.

What is the make and model number?

Either the paddle for the ice/water dispenser is stuck or you have a bad microswitch behind the dispenser.
To stop the ice/water from dispensing open the freezer door and press or hold the child lock button down. Once the unit is in child lock mode you can shut the door without energizing the dispenser.
Another option is to remove the upper freezer door hinge cover and disconnect the wire connector up there. This will remove voltage from the dispenser as well. Then either replace the paddle or switch. Sometimes the paddles/switches will get stuck because of splash up from ice dropping in sugary drinks.

ur serervoir assembly is probably cracked

as you explained that by opening the freezer door the problem stopped the problem is: that you have a pinched dispenser wire or, two in the area between the door and, the door opening
these wires are low voltage so they are not going to cause a fire
but, if they touch the cabinet due to a bare wire they will ground and, start running the dispenser.
the door cover needs to be removed and, the problem (usually at the door hinge must be found and, corrected i.e. wire taped, shielded etc.

sadly you need to turn off the fridge let it dry out with the doors open then turn it back on.

First of all the worst thing you can do is set your fridge on the highest setting even though it has it. That's live reving your car to the red line just because it has it. As far as your challenge is concerned, it sounds like a breach in the seal of the fridge or dispenser. Check to see if the ice despenser is closing properly after use and check the door seal to make sure it's closing tight when the door is closed. To do this, simply inspect it for any bad wrinkles, cracks, folds, etc. if none are visible close the door on a dollar bill and make sure it holds securly all the way around the door. I f it doesn't, the seal may need to be replaced and/or the door is warped. If you continue to have issues, post again, we will work this out.

I lowered the temp on the freezer to 4 overnight, by morning water dispenser is working fine. I think that when we changed the temp to 7 (in order to make more ice ) it froze the water pipe going to the dispenser. I am going to keep both fridge and freezer at 5 ,and hope this will not happen again.

sounds like you have an issue withthe electronic control board locates behind refrig next to the compresssor, in a white housing

Hello schlucks
welcome to fixya.

You said, Your AMANA refridgerator water dispenser not working. Freezer door not closed properly last night.

When the door to the freezer was left open all night,the moisture from outside caused the water line to the water dispenser to freeze!
What you need to do is to move all the articles from your freezer to a spare or second freezer
temporarily.
Then turn off the freezer compartment of the first unit where the water is not depensing .
you will need 12 to 24 hours untill the line defrosts.
If the dispenser works sooner then don't wait any longer to restart the freezer.

In some models, the fact that the freezer is turned off may affect the power in the dispenser untill the freezer is turned back on.

After you finish defrosting and turn the freezer back on. give it 24 hours to get back to running temperture.
Then reload the articles agin.
BUT DO NOT TAKE 20 TRIPS TO BRING THE PACK AGES AND LOAD IT, LEAVING THE DOOR OPEN AGAIN!
Bring the articles to the freezer and load it straight awy quickly and close the door.
This will solve your problembarring any damage to the dispenser!t
Thank You for having me advice you.
Huuum
Please remember to leave a rating!
I'm sure you are solved!



Some info!!!!!!!!!!

cold air to the bin and make it colder.
Water and Ice Dispensers
(on some models)
Depending on your model, you may have one or more of the
following options: the ability to select either crushed or cubed
ice, a special light that turns on when you use the dispenser, or a
lock option to avoid unintentional dispensing.
NOTES:
■ The dispensing system will not operate when the freezer door
is open.
■ After connecting the refrigerator to a water source, flush the
water system. Use a sturdy container to depress and hold the
water dispenser lever for 5 seconds, then release it for
5 seconds. Repeat until water begins to flow. Once water
begins to flow, continue depressing and releasing the
dispenser lever (5 seconds on, 5 seconds off) for an
additional 2 minutes. This will flush air from the filter and
water dispensing system. Additional flushing may be required
in some households. As air is cleared from the system, water
may spurt out of the dispenser.
■ Allow 24 hours for the refrigerator to cool down and chill
water.
■ Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.

There are 2 possible problems. One is the defrost cycle is not working properly this is usually indicated by a large amount of frost on the back freezer panel. If so, the circuit will have to be repaired and the evaperator thawed to remove the ice build up. The other is the fresh food damper is not working properly this is behind the "lump" in the back of the fridge compartment above the top shelf, remove the louver panel to see if it is open or closed. closed will be warm open should be cold. The water dispenser reservoir is probably frozen due to poor air circulation.