Mp3 player only shows two sub-menus and no main menu
Go Into the rhapsody software and the click on the device options and reformat the device. This should clear the play list error.
You will have all the data however you should now be able to use the kix again.
worke d for me hope this helps.
Re-download the software, reformat the player, OR get the latest firmware upgrade - any one or combination of these methods should work. check Insignia website for more details.
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