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I bought a sandisk and it came with best buy stuff loaded. Well best buy stuff expired and i have a lot of memory tied uop with it. I want to totaly reformat and remove all related stuff to best buy so I can start from scratch
We had the same problem with Windows XP. We found some help on the Sandisk web site. On the device go to the Settings menu, then USB. We changed from AutoDetect to MSC mode and everything is working again. Our computer saw all of the songs on our computer fine. Some of the old songs on the Sansa didn't show up on the detect list in Windows Media Player, but they were still on the device.
syncing is puttigng music onthe device! so u plug it in the usb port!!! and you go to windows media player and u got to sync and you drag the songs you want into it! and u go down below and press start sync! and when it sayd done! then unplug it from the mp3 aand thats all!!!!!!1 ill put a video n youtube if u dont under stand!!!!!!!!