My printer has started feeding the paper through on an angle which is causing ti to jam in the right hand side. The paper therefore does not feed through and printing doesn't happen. My guess is that one of the rollers isn't working so well. Help? Thanks, Kate

Sound like you have something stuck in the paper feed path, check for a paperclip or similar, it may be that you have had a jam and torn off a piece of paper inside the printer which is now stuck, when removing jams from any nmachine allways pull paper in direction of feed never back on itself as it can cause this very problem

You need to replace the feed rollers. One side is probably worn. You should be able to buy a rebuild kit for it. Try ebay.

"paper won't feed properly- feeds at angle and jams. Printer indicates that it is out of paper."

I am having the same trouble, what was the solution?

please clean the paper pickup roller and check paper quality

G'day, I pulled the whole printer down and gave it a clean and put it back together and set it to work. All good.

First jam a paper on purpose then you will know where the jam is . and you will also know where to find the paper which is under the white cylinder.

Its right most of printer has 2 or more paper feed but when its feed the path will be one path its one roller path ,therefor i think roller has problem ,clean it ..

the reason the paper is going in sideways is because one feed roller has more pressure than the other

try cleaning the rollers with alcohol and cotton cloth

If that does not work remove the paper tray t

take your fingers and see if the feed rollers turn freely or turn in only one direction( some rollers are half moon and only turn a half turn)

Just try to make sure that the roller that is not working is in the same position and turns the same as the one that does feed properly

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.
   
   If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
   If not, there is probably a feed motor or a gear problem and the printer may require service.
   
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

There IS something stuck in the feed path. If the paper starts to feed and then crinkles on the feed side, there is an object stopping the paper moving forward.

Lay the machine on it's back and take a sheet of very stiff card (A5 size approx) and push it through the paper path in reverse. So start where the paper would normally exit and push the card in. You may need to lift the pinch rollers just behind the print head by hand to aid the card through. Keep the card to the side that would normally crinkle but beware of the paper sensor flag. If you force it you could break it off.

Once you get past the pinch rollers behind the print head, push a little further then start to move the card in and out but along the length of the rollers. You should find that sufficient to push out whatever is in the path and having the machine on it's back will help it fall clear of the feed mechanism.

If it does not fall out using this method you will have to remove the covers and try to remove the ASF to get at the object.