Problem with 320 gb HD

I just purchased 2 i/o magic 320 GB HD's today and when I plugged them into my computer it did not recognize either one
I plugged in my other external HD's and they are recognized by my computer (1 is a 80 gb i/o magic pocket drive and the other is a maxtor 500 gb)
please tell me what I am doing wrong

lwang Jun 20, 2008

Clarification Request

by fred hutchin,What is your Operating System?
-------------------------------------------------------
dell, p4, 1.8ghz, 1gb of ram, win xp

I tried both the i/o magic 320 GB HD's on another computer and the same problem
All other external HD's I try on my computer works except the i/o magic 320 GB HD's

I returned 1 but lost the receipt for the other one so cann't return
Thank You for any help
Anonymous May 11, 2010

What is your Operating System?

What is your Operating System?

1 Answer

Robert Henderson

Contributor 23 Answers
Posted on Dec 02, 2017

Robert Henderson

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Joined: Nov 30, 2016

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I had this with a new drive, think it's the firmware in the drive.Anyway the warehouse replaced the drive.

5 Related Answers

Anonymous

8 Answers
Posted on Sep 11, 2008

SOURCE: my computer will not read my io magic giga bank 6 gb

Was your computer ever able to recognize your GigaBank, or is it new?

The most common problem people have with a new drive not showing up in My Computer are:

1) The drive is not formatted

2) The drive letter is mapped incorrectly

You can check both of these things in Disk Management by right-clicking on My Computer and choosing Manage, then clicking on Disk Management on the left hand side.

If your drive doesn't show up in Disk Management, and you are also unable to see the drive on multiple computers, then you may be experiencing a hardware malfunction.

If you are still within your warranty period and you are experiencing a hardware malfunction, we will be happy to replace your unit for you. Specific warranty and replacement information is available at www.iomagic.com, by clicking on Support.

Have a nice day,

I/O Magic Technical Support

Sean Wright

2045 Answers
Posted on Aug 27, 2009

SOURCE: My computer will not recognize my 8 GB Gigabank

It is very possiblt that it wont recognize it due to the limitations of you BIOS.

I cant really say without more information of your computer system

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/sean_54c3a3dc48a7773c

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Anonymous

60 Answers
Posted on Nov 29, 2009

SOURCE: I just plugged in my I/O magic 320 GB external

The drive inside is dead. if you want your data back youll have to sent it to a data recovery centre.

Rudy Widy

279 Answers
Posted on May 06, 2010

SOURCE: Computer is not recognizing my external hard drive

If the light won't blink, there could be problem with the power source. Do scanning hardisk for errors manually ( take off the hardisk from the case, assemble it on other PC Desktop)

Ekse

13435 Answers
Posted on Jun 08, 2010

SOURCE: I have an io Magic 320 gigabyte and am trying to

is this a brand new drive or have you used it successfully in the past?

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