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sounds like she might be stuck in an econemy mode ,if its digital try to find its reset button,sometimes very small and out of the way,might have to look up the manual on the net to find this tiny button ,good luck
your coils in the heating unit are touching the can you will need to clear them probably have to replace a broken porcelin insulator once you do this then you can reset the machine. factory reset, press and hold the temperature and dry level buttons simultaneously for 6 seconds for models with temperature and dry level and dry time buttons press and hold the drylevel and dry time buttons simultaneously for 6 seconds. diagnostic mode press the cancel button to enter standby mode and enable diagnostic entry.within 10 seconds after pressing cancel press and button but cancel to wake up the control. within 5 seconds of wake up turnthe selector knob to the far left cycle and press and hold the cancel and the center button under the display simultaneously for 3 seconds to enter the diagnostic mode. upon entering diagnostic mode all lights should flash on and off turn the selector knob clock wise on setting, you will need a book inside the dryer to read the codes pop off the top of the dryer it should be folded down in the front of the machine...
Most modelsof Bosch dryers has a reset thermal fuse. Look in the back of the dryer for a little red button. Our check your user manual for the location. http://www.on-timeappliance.com/dryerrepair.html
on the right side there is an access panel, unplug dryer, open it up and look inside you will see two wires and in the middle is a reset button, push it in and it shall dry
Does this heat up at all? Gas/Electric? Does it dry by 'sensor'? At this age, if you use softener sheets, the drier thinks everything is dry.
If you dry by sensor, you probably have a problem with a certain coating on your sensor from softening sheets. clean the sensor in accord with the instructions from the manufacturer. Shy of that, you can use alcohol to clean the sensor. You will probably find it on the back wall of your drier.
all these experts, but no one can tell where reset button is, i finally found it, remove back cover, about 20 small screws, look on right side toward bottom, of dryer, 2 screws hold sensor with reset button, make sure dryer is unpluged, remove sensor clean lint from around it put screws back in, works fine, ive been looking for days for an expert to be able to tell where reset is, im no expert, i am a car salesman, but i found reset
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