KENMORE ICE MAKER STOPPED WORKING

my kenmore did the same thing, It had a duel water solenoid on it and one that let water into the door water dispenser went bad. also my ice cube started to get smaller, the rubber in the other side of the water solenoid was dry rotting and eventually ruined the ice maker. I replaced the duel solenoid and ice maker and had no more problems.The solenoid is on the back of the fridge, it is what the main water supply connects to.

Hi,
Here is a tip that I wrote about the reasons why ice makers do not work.

Ice Maker Problems and Ice Maker Troubleshooting

heatman101


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This happens on my Sub Zero. I turn the whole fridge off for 30 seconds and this resets the teeny-weeny "brain" on the ice maker. Simple and can't hurt to try.....

If you have both ice and water stopping you have a water supply issue.

Water enters under city pressure through an eighth inch supply line.

Start simple and work from there.

If the fridge was moved the line can get kinked. Slide the fridge out and check you have water to it. You can loosen the supply line connection just a little and you should see water leaking. If not it is a plumbing issue in the house. Most likely a the supply line is kinked or possibly someone closed the shutoff valve to the fridge.

OK so we have water to the fridge.

Water comes in and connects to a water filter and then to the door.

If the filter is badly clogged it can cause low pressure to the door and that would cause the problem. Check the filter.

If no go still then check where the water is stopping.

Remove the from cover from under the unit. That is the plastic grate at the bottom of the fridge. It will just pull off but be gentle and take your time so as not to break anything.

Water supply will run through a clear plastic hose. It runs to the filter then to the bottom of the freezer door and up through the door.

You can sometimes see where the water has stopped and clear or replace parts as needed.

There is a connection just before entering the door from the filter. You can loosen that to see if you have water to that point.

If you have water past the filter the problem is in the ice maker and water supply inside the freezer door. Water can leak here, expand, and crack plastic parts easily.

If there is water to the door then you need to dig into that. This gets a little more complex to describe but in short take the ice maker out and check for water supply or broken parts. The problem is probably before the ice maker as your water in the door is not working. This indicates it is not just the ice maker.

Hope this helps.

the volve for the water is might be bad need to be clean or replace the volve to the ice unit is with the water but they seperate units...

I have not found Kenmore to do the best with the icemakers; however, you want to make sure that the lever on the side was replaced properly. They have a slot that they need to go into. The other thing that is important is to see if the motor is running on the ice maker. It could be at fault, but if that is the case those units usually are better off replaced as a whole, which runs around $200. You will probably get them cheaper through an appliance dealor rather than going through Sears and there probably is one in your yellow page section of your phone book...hope this helps.

The fridge isnt getting water check supply line and filter.

I would check that fan motor in the freezer section is running. it distributes cold air from freezer into refrig section also if this motor is running the top portion of freezer will not get cold enough to allow ice production. the motor is easy to repl and is mod# specific you should be able to buy one online.

there is a micro switch in the ice maker motor module that shuts power off to the ice-maker water valve when the ice maker is full but i rarely see them go bad this is the easy way to deal with it pull the unit out unplug both the valves and turn the water on a sec if its running in the ice maker with the valves are unplugged then replace the valves if its not replace the ice-maker motor module

If the ice ejector (the plastic part) is pointed down and not pointed between 10 and 3 o' clock the ice maker motor has failed or somethin is binding. Replacing the ice maker is probably the best bet.