Question about Dell 1720dn Laser Printer

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Printer prints first page with strange nonsensical characters

My brand new Dell 1720 printer prints an extra page with strange nonsensicl charachers before printing the rest of the document. The rest of the document prints fine. Besides wasting a sheet of paper, this is proving to be extremely frustrating.

Posted by Mkruger on

  • 10 more comments 
  • Anonymous Aug 03, 2008

    Having the same problem.

  • julia08 Aug 21, 2008

    Same problem here. Any solutions to this problem?

  • Anonymous Sep 25, 2008

    Having the Same Issue, this supposedly occured after installation of SP1 for Vista Business

  • CuriousCathy Oct 25, 2008

    Same issue here. The characters always end with ☺Zêñ. Bizarre.

  • sscroggi Oct 30, 2008

    Same

  • drake77 Nov 02, 2008

    Likewise; it definitely started for me after installation of Vista SP1.

  • poland32 Dec 02, 2008

    I have the same problem. I have even tried uninstalling and reinstalling the printer, with no success.

  • icecreambizz Dec 12, 2008

    Help! Some has to know what causes this crazy extra nonsense page to print with garbage at the top! It is driving me crazy! I have reinstalled this printer more times than I can count. It works for the day or so and then goes right back!

  • bmurrah Jan 27, 2009

    Tried installing newly download drivers, etc., from Dell, but to no avail. Same problem. However, it will occasionally work. I'm running Vista.

  • bmurrah Jan 27, 2009

    Clarification: This must be related to some kind of time-out during printer startup, since the little window that tells you the toner level doesn't come up at first. When Windows initiates print, the printer starts, then sits there ticking (not page picking), then goes silent, then after a little while comes back on, prints the junk page, then prints the file I sent. The printer status window only opens after all those delays, and just as the printing actually starts.

  • pipamac48 Jan 28, 2009

    I have the same annoying problem. Doesn't ANYONE know how to fix this?

  • bmurrah Feb 13, 2009

    Mine has started working properly again. The only thing I did differently was clamp the paper in the paper tray more tightly (longitudinally) with the blue, clicking paper clamper at the back end of the paper tray.



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1 Answer

Anonymous

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I would move the printer to another computer. See if the problem follows. I have seen the issue a few times with issues in normal.dot but also in other office applications.

Problem I'm fighting with on my 1720 is its printing extra pages between pages. basically print a 5 page document and get an 8/9 page final with the extra blank pages. Think its a user error but could be machine related. going to try it on another PC and see what happens.

Posted on Feb 12, 2009

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