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My printer is turned on, plugged in, and connected to my laptop by the USB cord. The software has been installed, and I have used the printer several times without problems. But recently, it will say printing is in progress, but the printing never progresses past 5%. I have tried restarting my computer and unplugging the printer and plugging it back in.
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go to control panel , find add a printer
click on add printer
use the usb cord and connect the printer to the laptop usb port
turn the printer on and it will see a plug-in device
follow the installer wizard directions or yes you have a disc, install the disc in the laptop cd and run from there
when installed set as default printer
You did not specify if printer was formerly working, the model # of the printer, or what version of Windows you are using. All this information is needed for successful troubleshooting. However, the below is general resolution for your problem:
"Offline" means your computer cannot "see" the printer as connected and powered on.
In order of things to try:
1. Turn printer OFF. Unplug USB cord from printer (or other end from computer). Wait at least 30 seconds. Plug USB cord back in. Turn printer back on. Does it still show as "offline" under Start --> Devices & Printers?
2. Try replacing the USB cord (yes, they can and do go bad).
3. Turn printer off. Unplug USB cord.
Under Windows Start --> Printers and Devices:
RIGHT click the Konica printer icon. Select "uninstall" (or "remove device") and follow through until printer is successfully UNinstalled. If there is other Konica software installed, remove it also (via Start --> Control Panel --> Add/Remove Programs -or- Programs & Features).
4. Reboot your computer. Follow manufacturer printer installation procedure, step-by-step (consult mfr website if you do not have a printed installation manual). Do not plug in USB cord or turn on printer until instructed to do so.
If all else fails:
Ignore any manufacturer installation instructions.
Do # 3 only above.
Reboot computer.
Plug in printer and connect it to computer.
Let Windows try to automatically install it (in most cases, Windows can install the "basic" print drivers, which are smaller and sometimes more stable than the fancy drivers and excess software the manufacturer wants you to install).
If still no go, you probably have a dying or dead printer. Consult manufacturer website for help.
first put the cd that comes with your printer and install all the drivers and software then after this is done plug in a usb cord. take a usb printer cord plug in the one end that fits your printer and the other end is for your laptop plug it into your usb port and thats it
hi,Does your PC display a found new hardware message after printer connect? Please re-check your printer's connection to the PC. Restart your PC. Power on the printer Insert the installation disk. On the start menu,click on printers and faxes Select add a printer and follow the add a printer wizard.
Download this driver to your tablet and then run the software and DO NOT plug in printer untill it says it cant find the printer, or to makesure it is plugged in and turned on.when you get this error then and ONLY then plug your printer in with the USB cord and then the installation should continue hope this helps
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Install your cd for printer into your drive, plug power cord for printer in but do not connect usb cable to computer, run your software to install drivers for printer, software will tell you when to connect usb cable to cable, follow software instructions you should be able to use printer when done.
Lexmark recommends loading the software first, then running the installation application. Follow the prompts, plugging in the USB cable only when asked to do so by the software. (Note: It will also ask you to cancel any "Add Hardware Wizards" started by Windows, which you mentioned as failed).
Connect all the cords properly between your computer and the printer. Connect also the usb cords, plug it into the usb port of your computer and also in the printer.Turn on your computer and then use the support cd to install the drivers and softwares for your printer.
Turn off the CPU unplug the power cable and all usb cables, let it sit for about 15-20 minutes. Plug power cable back in, turn on CPU, plug in your usb devices.
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