Dynex 4-Port Ethernet Broadband Router (DX-E402) Logo

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Posted on Oct 05, 2010
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During setup of the router, once I get to selecting my WAN connection type,(Dynamic IP per comcast), I continue to finish set, and it states it is finished, however, the WAN IP section continuously searches(Acquiring IP address) and I cant connect via the router.

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  • Posted on Oct 05, 2010
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Joined: Feb 17, 2010
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Have you check the tcp/ip settings at the computer's side? There must be both tcp/ip and dns at auto settings. In case you need more details - steps post me back the operating system that you have.

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I installed my D-Link DIR-615 router today and did my setup in my Window 7 laptop. I don't know whether it matters whether I do setup in a laptop or a desktop. Then, I connect the modem/router to my...

If you have trouble connecting to your modem, you may need to lock the speed down on the WAN port of your router to 10Mbps. Within the web-based configuration utility for the router, go to Tools > Misc and the option to select the WAN speed will be towards the bottom. Not all routers have this option.

Follow the steps configuring the router once again...

Step 1 Log into the web-based configuration by typing in the IP address of the router (default:192.168.0.1) in your web browser. The username is admin (all lowercase) and the password is blank (nothing).

Note: The address 192.168.0.1 is NOT on the Internet. The web-based configuration is built-in to the router.

Step 2 Click the Setup tab and then click the Internet button.

Step 3 Dynamic IP Address is the default value, however, if Dynamic IP Address is not selected as the WAN type, select Dynamic IP Address from the drop down menu. Click Clone Mac Address. Click on Save Settings to save the changes.

Step 4 Click on Status. Under WAN, Click DHCP Renew. If it does not get an IP address or times out, then continue with the next step.

Step 5 Power cycle the cable modem and router using the following steps:


Turn the cable modem off (first)

Turn the router off

Leave them off for 2 minutes**

Turn the cable modem on (first)

Wait until you get a solid cable light on the cable modem

Turn the router on

Wait 30 seconds ..

Step 6 Follow Step 1 again to log back into the web configuration. Click the Status tab and click the Device Info button. If you do not already have a public IP address under the WAN heading, click on the DHCP Renew button.
0helpful
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WAN connection problems with Linksys WRT160N

1.) Have you setup the router for use on cable modem?

2.) Run Your Setup utility that came on the CD for the router. And select Dynamic under the WAN settings unless you have a static IP address.

3.) If you do not have the CD to access the setup use IE Browser type 192.168.1.1. Select WAN settings and then Dynamic from the list.
4.) Make sure your computers are using the router and not the cable modem. Reboot your PC's and verify they work if they don't open the internet connections and view the gateway is 192.168.1.1?

Here is a link to the manual
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I am trying to install a Netgear WGR614v9 router. Disk will not install it, so tried a manual install. Shut down all firewalls, used no passwords or security settings. It keeps throwing me back to the...

The router needs to be configured manually. Follow the steps below.

Basic DSL Setup - PPPoE

Most Internet Service Providers offer PPPoE authentication. Please consult your ISP if you are not sure if PPPoE could be used.

To configure your router for PPPoE you will need to set your router's WAN (INTERNET) port to 'PPPoE' option. However majority of Modems nowadays already have PPPoE enabled. If your modem has PPPoE client built-in, you need to select the 'DHCP' option in your router. The router is set to this option by default.

Configuration steps:

Step 1

Connect the broadband modem to the WAN (INTERNET) port of your router. If the modem has USB connection make sure that it is NOT connected to any computers via the USB cable and that the modem is switched to Ethernet (not USB). Only the modem's Ethernet port should be connected to the router's WAN (INTERNET) port.
Connect your computer(s) to the router's LAN port(s) or establish connection to it wirelessly.

Step 2

Open your Internet Explorer and log into your router by typing in its IP address (in most cases the default IP is http://192.168.1.1 ). Note that you do not have to be on the Internet in order to access this address because you are just connecting to your router's address. Specify username and password for your router, the default is `admin' (optional) and password is blank (nothing). Or password is admin also.

Step 3

After logging into the router select Setup. Set Internet Connection to 'PPPoE' option.
This can be done by either clicking on Internet Connection Setup Wizard or if you want to set it up manually, then click on 'Manual Internet Connection Setup'. Note that it is very common for broadband modems to carry out the PPPoE authentication for you. In this case you need to select the 'Dynamic IP' option (DHCP) in your router, do not select PPPoE. If you have such modem proceed to Step 5

Step 4

If your broadband modem does not have PPPoE function, select the 'PPPoE' option in the router and enter your account details (username and password given by your ISP). Note that some ISP's require username to be as your full e-mail address (ex: [email protected]).

Step 5

Click on SAVE SETTINGS and then on REBOOT THE DEVICE to apply the new configuration. Recycle power to modem.

You do not have to run any login client (like PPPoE) on your computer in order to connect to the Internet. If you had it setup when using the modem without the router, disable it in Internet Explorer under Tools > Internet Options > Connections > set to 'Never dial a connection'.

If you did not have to run PPPoE login client on your computer when modem was directly connected to your PC, your ADSL modem has PPPoE built-in. In this case set the router's WAN (INTERNET) port should be set to the 'Dynamic IP' option.

If your ISP requires PPPoA connection you need to make sure that your ADSL modem supports PPPoA (PPPoA can not be used on Routers which do not have ADSL Modem built-in). If your modem will be carrying out PPPoA connection you need to set your router's WAN (INTERNET) port to the 'DHCP' option.


If you are having difficulties accessing the Internet:

- Turn the modem and the router off for a minute and then turn the modem first and then the router.

- Log into the router and go to Status page. Note what IP address it is getting on the WAN (INTERNET) interface. If the IP address you see under WAN (INTERNET) appears to be in the same range you are using on your network (e.g. 192.168.0.x), you will need to change the range you are using on your LAN to something different, e.g. 192.168.88.x. You can do this on your router under Setup > LAN Setup. Note that after changing the IP of your router you will only be able to access it through its new IP, e.g. 192.168.88.1.

- Select the MAC Cloning option. Click on Clone MAC Address button. Do this from the computer which the broadband modem was directly connected to the last time. This will place the MAC address of your computer into the router. Save settings and reboot the router. Reboot your broadband modem as well.

- Uninstall your antivirus software (sometimes disabling or closing the software is not enough) and reboot your PC.







Configuring router for Cable Internet

To configure your router for Cable you will need to set your router's WAN (INTERNET) port to 'Dynamic IP' (DHCP) option. The router is set to this option by default.

Configuration steps:

Step 1 Connect the cable modem to the WAN (INTERNET) port of your router. If the modem has USB connection make sure that it is NOT connected to any computers via the USB cable and that the modem is switched to Ethernet (not USB). Only the modem's Ethernet port should be connected to the router's WAN (INTERNET) port.
Connect your computer(s) to the router's LAN port(s) or establish connection to it wirelessly.

Step 2 Open your Internet Explorer and log into your router by typing in its IP address (in most cases the default IP is http://192.168.1.1 ). Note that you do not have to be on the Internet in order to access this address because you are just connecting to your router's address. Specify username and password for your router, default is `admin' and password is blank (nothing). Or password is admin as well.

Step 3 After logging into the router select Setup. Set Internet Connection to 'Dynamic IP (DHCP)' option.
This can be done by either clicking on Internet Connection Setup Wizard or if you want to set it up manually, then click on 'Manual Internet Connection Setup'.

Step 4 Click on SAVE SETTINGS and then on REBOOT THE DEVICE to apply the new configuration.

If you are having difficulties accessing the Internet, you need to:

- Select the MAC Cloning option. Click on Clone MAC Address button. Do this from the computer which the cable modem was directly connected to the last time. This will place the MAC address of your computer into the router. Save settings and reboot the router. Reboot your cable modem as well.

- Log into the router and go to Status page. Note what IP address it is getting on the WAN (INTERNET) interface. If the IP address you see under WAN (INTERNET) appears to be in the same range you are using on your network (e.g. 192.168.0.x), you will need to change the range you are using on your LAN to something different, e.g. 192.168.88.x. You can do this on your router under Setup > LAN Setup. Note that after changing the IP of your router you will only be able to access it through its new IP, e.g. 192.168.88.1.

- Uninstall your antivirus/firewall software (sometimes disabling or closing the software is not enough) and reboot your PC. After establishing the Internet connection through the router, reinstall your antivirus/firewall software.
1helpful
1answer

Trying to program my zonet zsr4154we with comcast modem cannot figure it out tried the sequence in the manual is there something else i must do also

Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Configuring router for Cable Internet

To configure your router for Cable you will need to set your router's WAN (INTERNET) port to 'Dynamic IP' (DHCP) option. The router is set to this option by default.

Configuration steps:

Step 1 Connect the cable modem to the WAN (INTERNET) port of your router. If the modem has USB connection make sure that it is NOT connected to any computers via the USB cable and that the modem is switched to Ethernet (not USB). Only the modem's Ethernet port should be connected to the router's WAN (INTERNET) port.
Connect your computer(s) to the router's LAN port(s) or establish connection to it wirelessly.

Step 2 Open your Internet Explorer and log into your router by typing in its IP address (in most cases the default IP is http://192.168.0.1 ). Note that you do not have to be on the Internet in order to access this address because you are just connecting to your router's address. Specify username and password for your router, default is `admin' for both.

Step 3 After logging into the router select Setup. Set Internet Connection to 'Dynamic IP (DHCP)' option.
Setup'.

- Select the MAC Cloning option. Click on Clone MAC Address button. Do this from the computer which the cable modem was directly connected to the last time. This will place the MAC address of your computer into the router. Save settings and reboot the router. Reboot your cable modem as well.

- Log in to the router and go to Status page. Note what IP address it is getting on the WAN (INTERNET) interface. If the IP address you see under WAN (INTERNET) appears to be in the same range you are using on your network (e.g. 192.168.0.x), you will need to change the range you are using on your LAN to something different, e.g. 192.168.88.x. You can do this on your router under Setup > LAN Setup. Note that after changing the IP of your router you will only be able to access it through its new IP, e.g. 192.168.88.1.

- Uninstall your antivirus/firewall software (sometimes disabling or closing the software is not enough) and reboot your PC. After establishing the Internet connection through the router, reinstall your antivirus/firewall software.

0helpful
2answers

Linksis router wont work help me out

First of all contact your isp and get your connection settings. If you are able to setup the router using the cd provided then good. If you are still having problems then go ahead and contact linksys (remember linksys charges for the support). I suggest get a technician to assist you in setting up.
0helpful
1answer

Signal found, but no connectivity

Try this. It should renew your configuration between your router and your internet provider:

Step 1 Log into the web-based configuration by typing in the IP address of the router (default:192.168.0.1) in your web browser. The username is admin (all lowercase) and the password is blank (nothing).

Note: The 192.168.0.1 address is NOT on the internet. It is the address to the router itself.

Step 2 Click the Home tab and click the WAN button. Dynamic IP Address is the default value, however, if Dynamic IP Address is not selected as the WAN type, select Dynamic IP Address by clicking on the radio button. Click Clone Mac Address. Click on Apply and then Continue to save the changes.

Step 3 Click on Status. Under WAN, Click DHCP Renew. If it does not get an IP address or times out, then continue with Step 4.

Step 4 Power cycle the cable modem and router:

Turn the cable modem off (first)
Turn the router off
Leave them off for 2 minutes**
Turn the cable modem on (first)
Wait until you get a solid cable light on the cable modem
Turn the router on
Wait 30 seconds

** If you have a Motorola (Surf Board) modem, leave off for at least 5 minutes.

Step 5 Follow Step 1 again and log back into the web configuration. Click the Status tab and click the Device Info button. If you do not already have a public IP address under the WAN heading, click on the DHCP Renew and Continue buttons.
If you're still getting no connection to the internet, another alternative (before chucking the router) would be to reset it to factory defaults, and run through the setup process again, from scratch.

Cheers

0helpful
1answer

Dinamic ip address

  1. Open an Internet browser, and type http://192.168.0.1. If a "Configuration Assistant" appears immediately, then do not follow the rest of these instructions. Follow the Configuration Assistant instructions, instead. Once you are finished, test your Internet connection by browing online,
  2. Type admin for User Name, and password is blank. (do no type any thing for password.)
  3. Click OK. This logs you into the router.
  4. Click the Home tab and click the WAN button. Dynamic IP Address is the default value, however, if Dynamic IP Address is not selected as the WAN type, select Dynamic IP Address by clicking on the radio button. Click Clone Mac Address. Click on Apply and then Continue to save the changes.

that would fix your problem..
in case if yoy have any problem revert back with your internet service providers name.(isp).
0helpful
1answer

D link cd

  1. Then u have to setup ur router first
  2. Turn off the power on your computer.
  3. Securely connect an end of an Ethernet cable to your computer, as shown.
  4. Securely connect the other end to any of the router's four LAN ports.
  5. Connect a second Ethernet cable from the router's single WAN port to the modem.
  6. Make sure the modem is connected to the jack or cable to the Internet that was set up by your ISP.
    1. Start your network in this order:
      1. Turn the modem power off.
      2. Turn the router power off.
      3. Turn the modem power back on. Wait two minutes until the lights are stable.
      4. Turn the router power back on. Wait one minute until the lights are stable.
      5. Turn the computer power back on.
    2. Open an Internet browser, and type http://192.168.0.1. If a "Configuration Assistant" appears immediately, then do not follow the rest of these instructions. Follow the Configuration Assistant instructions, instead. Once you are finished, test your Internet connection by browing online,
    3. Type admin for User Name, and password is blank. (do no type any thing for password.)
    4. Click OK. This logs you into the router.
    5. Click the Home tab and click the WAN button. Dynamic IP Address is the default value, however, if Dynamic IP Address is not selected as the WAN type, select Dynamic IP Address by clicking on the radio button. Click Clone Mac Address. Click on Apply and then Continue to save the changes.
    6. Power cycle the cable modem and router:
      • Turn the cable modem off (first)
      • Turn the router off
      • Leave them off for 2 minutes**
      • Turn the cable modem on (first)
      • Wait until you get a solid cable light on the cable modem
      • Turn the router on
      • Wait 30 seconds

      that would fix your problem..
      in case if yoy have any problem revert back with your internet service providers name.(isp).
0helpful
1answer

Router as cable modem

This answer is for a Dynamic and Static Cable connection (I.E. ATnT-BI, Cox, Adelphia, Rogers, Roadrunner, Charter, and Comcast). Note: Please configure the router with the computer that was last connected directly to the cable modem. Step 1: Log into the web-based configuration by typing in the IP address of the router (default:192.168.0.1) in your web browser. The username is admin (all lowercase) and the password is blank (nothing). Step 2: Click on the Basic Setup tab. Dynamic IP Address is the default value, however, if Dynamic IP Address is not selected as the WAN type, select Dynamic IP Address by clicking on the radio button. Click Save and Restart. Step 3: Click on the Device Status tab and verify that you have a solid link between the router and the modem. If you do not have a solid link between the modem and the router follow the steps below: # Turn the cable modem off (first) # Turn the router off # Leave them off for 2 minutes** # Turn the cable modem on (first) # Wait until you get a solid cable light on the cable modem # Turn the router on # Wait 30 seconds ** If you have a Motorola (Surf Board) modem, leave off for at least 5 minutes. Step 4: Follow Step 1 again and log back into the web configuration. Click the Device Status tab . If you do not already have a public IP address under the WAN Ethernet heading, click on the DHCP Release and Renew buttons. Setup Static Cable Connection Step 1: Log into the web based configuration by typing in the IP address of the router (default:192.168.0.1) in your web browser. The username is admin (all lowercase) and the password is blank (nothing). Step 2: Click the Basic Setup tab. Select the Static IP Address radio button and enter in your static settings obtained from the ISP in the fields provided. Note: If you do not know your settings, you must contact your ISP. Step 3: Click on Save and Restart. Step 4: Click on the Device Status tab and verify that you have a solid link between the router and the modem. If you do not have a solid link between the modem and the router follow the steps below: # Power cycle the cable modem and router. # Turn the cable modem off (first) # Turn the router off # Leave them off for 2 minutes** # Turn the cable modem on (first) # Wait until you get a solid cable light on the cable modem # Turn the router on # Wait 30 seconds ** If you have a Motorola (Surf Board) modem, leave off for at least 5 minutes.
0helpful
1answer

Cable modem connection

Step 1 Log into the web-based configuration by typing in the IP address of the router (default:192.168.0.1) in your web browser. The username is admin (all lowercase) and the password is blank (nothing). Note: The address 192.168.0.1 is NOT on the Internet. The web-based configuration is built-in to the router. Step 2 Click the Home tab and click the WAN button. Dynamic IP Address is the default value, however, if Dynamic IP Address is not selected as the WAN type, select Dynamic IP Address by clicking on the radio button. Click Clone Mac Address. Click on Apply and then Continue to save the changes. Step 3 Power cycle the cable modem and router: Turn the cable modem off (first) Turn the router off Leave them off for 2 minutes** Turn the cable modem on (first) Wait until you get a solid cable light on the cable modem Turn the router on Wait 30 seconds ** If you have a Motorola (Surf Board) modem, leave off for at least 5 minutes. Step 4 Follow step 1 and log back into the web configuration. Click the Status tab and click the Device Info button. If you do not have a public IP address under the WAN heading, click on DHCP Renew and then click Continue. It may take a few minutes to obtain an IP address. Static Cable Connection The instructions below are for users who were given a static IP address from their ISP (Cox Business, TDS DSL, PacBell Business, Interbaun, InReach, Inficad, FlashCom, DCAnet, and Cavalier). Step 1 Log into the web based configuration by typing in the IP address of the router (default:192.168.0.1) in your web browser. The username is admin (all lowercase) and the password is blank (nothing). Step 2 Click the Home tab and click the WAN button. Select the Static IP Address radio button and enter in your static settings obtained from the ISP in the fields provided. If you do not know your settings, you must contact your ISP. Step 3 Click on Apply and then click Continue to save the changes. Step 4 Click the Status tab and click the Device Info button. Your IP Address information will be displayed under the WAN heading.
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