The entire error message will not fit here. I have these errors constantly and Quark Tech help was NO help!
There is no one thing that triggers it. I could simply open a file and try to extend a rule and it crashes. Move a box, highlight text, text won't stop highlighting, this is just the tip of the iceberg. I've replaced the preference file and re-installed the application.
Would this stop if I went up to 7.0 or the new OS system?
Thanks
Karen
Here is the error code:
Date/Time: 2008-05-27 20:52:13.346 -0500
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: QuarkXPress
Path: /Applications/Not Quark 6.5.2/QuarkXPress/Contents/MacOS/QuarkXPress
Parent: WindowServer [60]
Version: QuarkXPress version 6.52 (6.51)
PID: 940
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000132
Thread 0 Crashed:
0 com.quark.QuarkXPress 0x00409028 BaseBox::GetGroupBox() const + 24
1 com.quark.QuarkXPress 0x0060a330 ISTABLECOMPONENT(BaseBox const*) + 24
2 com.quark.QuarkXPress 0x001cf838 remarbox(handleid*, unsigned char, unsigned char, ScrollBox&) + 11756
3 com.quark.QuarkXPress 0x0010dd78 remargin2(handleid*, ScrollBox&) + 128
4 com.quark.QuarkXPress 0x0010e294 remargin(handleid*) + 1292
5 com.quark.QuarkXPress 0x000ad7a8 ClickBox(DispatchXEventRec&, short, ScrollBox&) + 1200
6 com.quark.QuarkXPress 0x0045b7fc DocRenderer::WDoClick(DispatchXEventRec&, long, long) + 536
7 com.quark.QuarkXPress 0x0045984c BaseRenderer::WClick(DispatchXEventRec&, long, long) + 96
8 com.quark.QuarkXPress 0x0045a470 MultiRenderer::WDoClick(DispatchXEventRec&, long, long) + 148
9 com.quark.QuarkXPress 0x0045984c BaseRenderer::WClick(DispatchXEventRec&, long, long) + 96
10 com.quark.QuarkXPress 0x0045a470 MultiRenderer::WDoClick(DispatchXEventRec&, long, long) + 148
11 com.quark.QuarkXPress 0x0045984c BaseRenderer::WClick(DispatchXEventRec&, long, long) + 96
12 com.quark.QuarkXPress 0x00458214 ProjectMgr::ProjectWap(short, OpaqueWindowPtr*, long) + 1152
13 com.quark.QuarkXPress 0x004e07ac callwap + 44
14 com.quark.QuarkXPress 0x0024d408 clickwnd(OpaqueWindowPtr*) + 172
15 com.quark.QuarkXPress 0x0048f448 XPressWindowMouseHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 524
16 com.apple.HIToolbox 0x932ad934 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 692
17 com.apple.HIToolbox 0x932ad08c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 372
18 com.apple.HIToolbox 0x932b3e90 SendEventToEventTarget + 40
19 com.apple.HIToolbox 0x93340230 HandleMouseEventForWindow(OpaqueWindowPtr*, OpaqueEventRef*, unsigned short) + 236
20 com.apple.HIToolbox 0x934a33e8 HandleMouseEvent(OpaqueEventRef*) + 368
21 com.apple.HIToolbox 0x932b41fc ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 496
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I have had innumerable crashes with some variation of KERN_PROTECTION_FAILURE on the venerable mac's I use at my office (forced to use). They seem to be at random times, but are often when I am on Safari. I do some maintenance such as with utility. I have not been able to pin down when they happen. I use many different macs including laptops and have used these since 2003 - I have had these random crashes on every mac in our office. Ugh.
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