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got same problem... magenta is not printing.. i already checked the cartridge and do deep cleaning.. but still i cant print with magenta.got same problem... magenta is not printing.. i already checked the cartridge and do deep cleaning.. but still i cant print with magenta.
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Sounds like you need a printhead, QY6-0064-000 around $40.00. The only other thing that could do that is the purge assembly if it's not cleaning the black part of the printhead properly.
On the printer driver setup - select manual on the colour/intensity on the main tab.
You will then see a colour adjust system with a picture of a boy to get it looking right for you.
When set up it should reduce the red output.
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