Hello, I live in Singapore. I bought a Calvin Klein 'Conversion Watch' yesterday. (Black) Came with the box, International warranty and everything. On the internet, the serial no. for this watch is listed as: K9711102 But on the back of my watch the no. reads: K9711100 Why this discrepancy? Is my watch genuine?

You can to the wrong place. This is not Calvin and Hobbs, sorry Klein. Contact them in Zagreb, or some other large city in the former Yugoslavia.

watch parts have nothing to do with fixya site
get the correct web page to order parts

yes, it can be repaired. any jeweler and watch service center can fixed it.

Contact this address
CK Watches/Jewelery in UK:
67 South Molten Street
Westminster,
London W1K 5SY
tel. 44.207.629.34.05

You also can try by contacting some private watch repair centers in UK:
http://www.watchdoctors.co.uk/calvin-klein-watch-repair.htm
or call +44 (0) 1442891435
http://www.bablas.co.uk/
or call +44 20 8900 9229

Warranties do not cover accidental damage (they all seem to exclude anything that is likely to need repair!).

Since their web site is nearly useless, I can only suggest that you find your nearest store and discuss it with them.

Their web site is at http://www.calvinkleininc.com/stores/default.aspx. Ask your frien where she bought it, so that you can take it to them if it is possible.

mcdevito75 here, helloarcus, look for a small watch repair shop in your area in Hong Kong you shouldn't have any problems getting a new glass (crystal) for your calvin Klein watch, However since you say the watch is new, contact Calvin Klien and let them know of the broken glass, see if it's on any kind of warranty, the paper work with your watch should have the contact info.

Just found a web site: www.a1watchbands.com

It's a UK site. £20.50