Question about Emerson Smartset Clock Radio

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Display keeps going on and off

We were away and when we came back the display area on our Emerson Research cks3088 kept going on and off. We thought perhaps there'd been a power failure, but all other electronics in the house were fine. I unplugged and reset the clock, but it continues to go on and off. (tough for alarm time). Looking for a manual or a suggestion.

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  • odarkthirty Jul 05, 2008

    We were away and when we came home, there was no time display showing. We tried plugging it in a different outlet, but that didn't help. The radio works, but not the display. If you press snooze, it comes on for about 10 seconds, then goes off again. We liked the clock until then.

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Sorry it took so long to get back to you with a answer to your question. You must try to reset the microprocessor in the Clock/Radio. To do this you must unplug the Clock/Radio from the A/C power source.Then remove the Internal battery(CR2430). Let the Clock/Radio set without a power source for about 3 hours. This will discharge the microprocessor and reset it. After you have discharged the microprocessor,you can reinstall the internal battery. Connect the Clock/Radio to the A/C power source. The Clock/Radio's Functions should have returned to normal function. If the Clock/Radio did not return to normal function, you must replace the internal battery and again let the microprocessor discharge. After the microprocessor has discharged,put in the new internal battery and reconnect the Clock/Radio to the A/C power source. The Clock/Radio should have returned to normal function. If you are still having problem with the functions of the Clock/Radio, You will have to call Emerson Customer Support. The telephone number for the Emerson customer support is 1-800-909-1240. you can call them between the hours of 8am-4:30pm CT. Give them the make and model number of the Clock/Radio and ask them for assistance. I hope this information help you with your problems with the Clock/Radio. Thank you for using FixYa and have a nice day!

Posted on Jun 14, 2009

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