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Creative Zen MicroPhoto 8GB, in recovery mode, the device is not connected

Hi,
I have Creative Zen MicroPhoto 8GB which went into recovery mode. I wanted to reload firmware but the software says that the device is not connected. So, I cannot install the firmware to the player. I have another MicroPhoto 8GB, I tried to upgrade the firmware and it works with this one fine. Please, advise how to solve this problem.

Thank you,

Posted by do118 on

  • edisi_on Feb 24, 2009

    I have Creative Zen MicroPhoto 8GB which went into recovery
    mode. I wanted to reload firmware but the software says that the device
    is not connected. So, I cannot install the firmware to the player.

  • dch923 Feb 26, 2009

    my zen seems to make a noise almost like the hard drive inside is resetting and will not connect to the pc or get past the logo screen on the devise itself

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5 Answers

Anonymous

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Hi,
I have Creative Zen MicroPhoto 8GB which went into recovery mode. I wanted to reload firmware but the software says that the device is not connected. So, I cannot install the firmware to the player. I have another MicroPhoto 8GB, I tried to upgrade the firmware and it works with this one fine. Please, advise how to solve this problem

thank you

Posted on May 15, 2010

ThaMp3Doctor

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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on May 27, 2008

  • ThaMp3Doctor
    ThaMp3Doctor May 30, 2008

    try another usb port on same computer, or same usb cable that you were using for other player

  • ThaMp3Doctor
    ThaMp3Doctor May 30, 2008

    BTW, the "inapporapiraate" ranking is for people who send you an FU or random keystrokes, not for people who give you solutions that have been known to work for your player. at least give me a "thanks for trying" Sheesh! You said your player said "recovery mode," and the method I gave you IS the Windows Recovery Mode method.

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Anonymous

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WTF my sis has the same thing and she thinks i broke it .. =.= i dont know if she still has the software or the plug to the computer ..... i dont know what im supposed to do to fix this retarded problem =.= IT WONT GET OFF THE F**IN SCREENNNNNNNN!!!!!!!!!!!!!!!!!! =.=

Posted on Sep 25, 2008

Anonymous

It did not work? Anyother suggestions?

Posted on May 29, 2008

Anonymous

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It didn't work. Any other suggestions?

Posted on May 29, 2008

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