Cartrage stop moving and all power ,copy ,scan and fax buttons are lightening

dont panic and press every button the error
reset and read you manual

check this out and let me know if it worked..
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=441125&dlc=en&lang=en

1 Load the document in the ADF.
2 Press [COPY].
3 Use the numeric buttons to enter the number of copies. (up to 99)
4 Adjust any necessary settings for your document.
5 Press [Start].
NOTE
To cancel copying, press [Stop/Reset].

Hello,

1.Disconnect the power cable from the back of the printer.

2. Hold down the Stop/Clear button. (To the right of the Black Copy button.)

3.While keeping the button pressed down, reconnect the power cable. A message on the LCD will display MEMORY CLEARING.
Note: The Fax, Copy and Scan buttons will remain ON until the message disappears. Only the Fax button should be ON when the function is complete.

Thanks for using Fixya.

It sounds like you have some sort of printer error, you can try holding the stop button as you power up it will either tell you the error or clear it so you can copy and scan again.

You can try using the menu to lighten the fax, but if all received faxes are dark, you may be experiencing a weak scan light. try making a copy instead of fax (which essentially is a fax printed to yourself) if also dark, its certainly your scanning imager that's failing. If that's the case I would recommend replacing the entire machine. Parts are expensive, and its a difficult to service part yourself. Also you may find that toner costs alone may pay for the replacement machine over this unit.

-Good Luck!

-FW

If under warranty contact mfg for warranty repair locations

Does it say Scanner Failure...?

If then try these steps mentioned bellow:

Remove all the ink cartridges from the All-In-One.
Unplug the power cord from the All-In-One as well as the power outlet.
Now move the carriage (carriage is above the place wher we install ink cartridges it is a metal part which moves in a metal bar) Too and Fro till you feel the carriage is moving smoothly.
Then insert the cartridges close the access door.
Plug the power cord directly to a wall outlet without surg protector.
Before connecting the power cord to the All-In-One press and hold the # and no 6 button and then insert the power cord, do not release the keys
until you see a message a reset (if the screen goes blank then release the keys and turn the power on)
Then if it prompts the ink cartridges insert ink cartidges
Now try printing a test page or make a copy

If it still makes a loud noise and the message comes up as scanner failure, then either the scanner or the scanner machanisum is bad, you may have to replace the unit

Good Luck

Step 1 Remove the power suppply from the back of the printer...
Step 2 press and hold the stop/clear button (the button with the red X)..
Step 3 Insrt the power supply into the back of the printer...keep holdin the button...
Step 4 The printer would display the language as english
Step 5 Select the desired settings

Vola ...ur printer should be back to normal...
Else contact on 1-800-332-4120

Fiend your solution direct from hp. Here is your solution...


http://www.hp.com/printer/prob676ijt65/solution
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