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Are you connecting from dock to USB on computer, or serial to USB via a USB-serial adapter? UBS-serial adapters are notorious for not recognizing attached serial hardware. What kind of errors are the Jornada and the computer throwing? Can you give any specific error numbers?
If you are connecting using the serial cable to a serial port on your computer you need to make sure that the Jornada is trying to connect to the correct COM port (and that the computer is allowing connections through the correct COM port). Do this by: 1. Open Device Manager (R-Click on My Computer - Properties - Hardware - Device Manager) 2. Expand the "Ports (COM)" plus sign 3. Beside each COM port's name it will say (COM#) - the # tells you which port the COM is 4. Go into ActiveSync and open Connection Settings (in the File menu in ActiveSync 4.5 - the latest) 5. Make sure all the check boxes are checked and that the correct number COM port is selected in the drop down menu under "Allow connections to one of the following:" 6. Connect your Jornada via the serial cable, make sure the Jornada is on and connected to power cable (I have had more success with the power on - may or may not affect your problem) 7. Click the "Connect..." button in ActiveSync. The Jornada should be detected.
If your computer has an infrared port you could try that, I have had a lot of success with infrared connections with my Jornada. Also, try installing ActiveSync on another computer that has a serial port and try connecting the Jornada to that computer. It may be a problem with your computer.
An older version of ActiveSync should not make a difference. The facilities are the same, just slightly rearranged.
Please post your feedback and Vote if the problem resolved as per your satisfaction.
The ZTE modem when initially connected to any system loads as a storage device which contains the software necessary to install the modem. Connect the ZTE and open it in Explorer. Double click the setup file (.exe) to start installation. Follow instructions and allow installation to complete. The modem is automatically installed during this setup. Once completed restart and then your ZTE functions as a modem.
Dear!!! Error :Hardware failure in port or attached device.
Solution : 1. Check to make sure the correct modem
is selected in the dialer.
2. Make sure there are not multiple
3. Uninstall and reinstall the modem.
4. Make sure that no other programs are
using your modem. Fax software, Supervoice, etc...
5. Ctrl-Alt-Delete, if you see RNAAPP