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Posted on Oct 02, 2010
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Frost on back of refrigerator, left side - Sub-Zero Bottom Freezer Refrigerator

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Lakeland Appliance Service

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  • Expert 323 Answers
  • Posted on Jul 23, 2014
Lakeland Appliance Service
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Joined: Oct 26, 2008
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Your evaporator coil has a leak in it and the unit is cooling with minimal freon in the lines. So the only cold part of the coils that has freon is collecting moisture and forming the frost on the inside back wall. You need to contact a qualified service technician to resolve this.

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  • Posted on Oct 02, 2010
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Just frost or a puddle? If it's a puddle cause by melting frost with no where to go then you had my problem. A clogged drain. First defrost the drain, a hair dryer works well, blow or snake it out then install the factory drain heater fix. Plugs right in and works like a charm. I've had my sub zero 550 for more years than I can remember. I'd buy another one in a minute. Good luck!

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Freezer works but refigerator won't get cold

IF YOU HAVE ALOT OF FROST ON THE BACK PANEL OF THE FREEZER IT IS A DEFROST T-STAT THAT CAN BE BAD IF THERE IS NO FROST FELL UP IN THE LEFT UPPER CORN OF THE FRIG SIDE SEE IF YOU CAN FILL THE AIR COMING OUT OF IT
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That's called a frost-back and usually is caused by no air flow over the evaporator coil or it may not be defrosting properly. see if there is any frost in the freezer.
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Open door let too much moisture into refrigerator. (The cooling coils, behind the back wall of the freezer compartment, are blocked with frost) If you unplug the refrig for a day or so it will work again, or you can take the back wall out from inside the freezer and melt the frost with a hair blower.
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Is there any frost build up on the freezer panel? If not, this could be a damper door issue. Check to see if air is coming from the damper, this is the vent inside the back left-corner of the fresh food side, assuming the evap fan is running. If you feel nothing, it more than likely is your damper door.


If you have frost build up, we're talking about a defrost issue then. Let me know!
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What has happened is that the evaporator (the cooling coils inside the freezer) have frosted up due to all the moist air which entered the refrig with the door open. This frost has blocked the normal flow of air within the refrigerator/ freezer. Turn unit off, unload freezer, and leave freezer door open for several hours to allow built up frost to melt. Better yet, remove the panel at the back of the freezer and melt the frost off with a hair blower.
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Both sides are not cooling

Leaving the door open allowed an unusual amount of moisture laden air to enter the refrigerator, resulting in excessive frost build up on the evaporator. That frost is blocking the cooling coils so air can no longer pass through them. You can fix this by unplugging the refrigerator for a day or so, allowing the frost to melt, or taking the back wall out from behind the freezer shelves and melting the frost off with a hair blower.
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Remove back panel of freezer (where you see the frost) and melt the frost with a hair blower. The frost blocked evaporator coils are not allowing air to pass over the cold coils, so no cold air is able to get to the fresh foods section. You will most likely need to replace the defrost heater at the bottom of the evap coils to prevent this from reoccurring in two weeks time.
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freezer condenser is frosted over. Open frezzer and defrost manuly. Open door and panel in back comes off with six screws.
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