Hi Lauren
This is the process of elimination which i would follow in a similar situation:
-check cable going from computer to speakers, make sure both ends are plugged in correctly;
-ensure sounds are not muted on your computer;
-try to play a song using another program such as windows media player. If this works, it's most likely the iplayer program which has been muted.
-If none of this has helped, try plugging the speakers into a different device, such as a stereo headphones jack, ipod headphones jack, even a TV headphones jack. If the speakers still do not work, they are probably no good.
Hope this helps,
Benji
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