DirectSound test results: Failure at step 19 (User verification of software): HRESULT = 0x00000000 (error code)

Wath os (windows ... ?) and wath pc you hawe ? more details needed.

Copy and paste the message into google and see what comes up. Someone usually has a solution.

try 56 divide it 16234978=0.0000034

Hi,
Run the dell diagnostics on the sound card .
1. Restart your computer
2. tap on the f12 key slowly five times
3. select the option Boot to utility partision or diagnostics
4.select dell 32 bit diagnostics
5. Select customer test and test sound

If the test pass, try system restore , probably the problem is with the sound card drivers

if the sound test fails , shutdown the system again and remove the cmos battery and start the system without it once.Check sound again .


Thanks
proton

You download the AC97 codecs from Realtek and retry your install. You have a choice of two - standard AC97 (try this first) or AC97 HD, both are available from the same link and one or the other should be compatible with your device.

Post your results here, especially if this doesn't fix your problem.

Please follow the steps below,

1. Start / Settings / Control Panel / System / Hardware / Device Manager
2. Scroll to bottom of list, click on System devices
3. Scroll down to Microsoft UAA Bus Driver for High Definition Audio
4. Right click on "Microsoft UAA Bus Driver" and select Disable - screen will refresh
5. Right click on "Microsoft UAA Bus Driver" and select Uninstall - screen will refresh
6. Reinstall the RealTek HD Audio

Problem with the Xp SP3 high defination
Regards,

It sounds like you may need to Update the Drivers. If not you may have a Bad Sound Card.

Did you get the driver from HP? Here is a link to install (or download) the driver for your system. It may be beneficial to download it to your computer in case you need it again.

SR1603WM Audio Driver

That is not an issue...try to use original driver from motherboard website.........

Disconnect the usb for the quickcam and restart. then plug in the camera