I have attached my camera to our laptop via the supplied usb cable but I canot download the pictures - what can I do ?
Regards
Sam
FIRST YOU HAVE TO CHECK THAT YOUR PC PICKS UP THE CAMERA AS A EXTERNAL DRIVE IN MY COMPUTER. IF NOT THEN THERE MAY BE A PROBLEM WITH THE CABLE OR THE JACK ON THE CAMERA. THIS DOES GET DAMAGED IF YOU DO NOT PULL THE CABLE OUT STRAIGHT. DO NOT WIGGLE THE CABLE.
There could be a setting (option) in your camer that changes the storage drive (in your case your SD card) in to a Mass Drive. If so, turn it on. Connect the USB cable to your computer. It will now SEE the SD card. You may copy the images. Reset the option before using the camera. If your files are in RAW format, you may have to use the manufacturer supplied software to convert the images to Jpeg or Tiff.
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