Water level in tank over salt pile No soft water

Hard water contains a lot of minerals and depending on how hard the water is also depends on how often you must replace the filters. A much better alternative is to have a water softener installed before your hot water heater and any other sorce of domestic water supplying your home. I have one and it works great. Just be advised that you will need to replace the salt crystals every couple of months depending on the time intervals you set the timer to. If you find that the water still remains soft after two months and your filters are not to badly clogged then you may try adding salt every three or four months and see if that solves your problem. You also have to remember that your also using the water for drinking cooking and bathing so softening your water supply is very important especially if you or anyone in your household ever had any kidney stones or kidney problems.

Good luck,

Marty

Did u put the valves right way around some are one way flow , also is the drain blocked up?

Check the time of day, and make sure it's accuate. Reset if necessary. Add salt if it's low. It's always best to let the salt level run low (about 1-2") so it doesn't mush. Only add 80-100 lbs at a time for best results. This particular softener doesn't keep a water level in the tank, so you won't see any water in the salt area. If there is standing water in the salt area, that could mean it's not working the way it should. Here is a link to the owners manual. It's in PDF format

http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=003674144.PDF

You are going to have to clean the salt block out of the tank. You can try using the end of a broom handle to try breaking it up. Be careful not to go to bottom of tank. Try pouring a couple gallons of hot water over salt bridge if that does not work and retry. Avoid using pellet salt it causes problems like this. If there is currently water at the bottom of salt tank then system is not working and needs repair.
Hope this helps,
H2O Services

Hi and welcome to FixYa I am Kelly.

Many times on Culligan water softener system installations there is a water bypass / on manifold from the house plumbing to the unit. If you have one it needs to be in the on position.

The soft clicking you hear can be 2 things

1. the timer doing its job actuating the contacts for the soleniods,

or

2. A solenoid being energized to open or close the purge, drain or brine tank solenoids.

If your unit has been idle for 2 years any number of things can be sticking or corroded

a. the brine tank tube opening is can be rock hard and clogged with old salt

b. the solenoid needles that actuate the opening and closing of valve diaphrams can be stuck in the metal casing they slide up and down in.

c. Not likely but the resin tank tube can be clogged

If you don't notice the soapy slick while in the shower / bath then it probably is not working.

A word of advice... if your not comfortable working on a closed sales / service / repair market product it can be costly if you attempt repairs and then call Culligan. I know they have the standard 30 min charge but in the long run they are in and out pretty quickly as that is all they do.

Thanks for using FixYa.

Kelly

The mouse must have been in one of your product bags...depending on the deterioration of the carcus; you may have already injested some of the decomposing material.
1. Turn off the water supply and remove the top cover
2. Make sure you have rubber glvoes. Drain the holding tank and remove and dispose of the remaining salt tablets/product left in the tank.
3. Yes, clean the tank with a disinfectant (bleach) and rinse thoughly. Be sure to rinse the tank...you don't want high levels of bleach in your supply lines.
4. Fill with new/clean softner tablets and return unit to service.

I don't believe that any filtration system is capable of removing dissolved calcium from water and that is what causes the white deposits. Water softeners will, but I don't like the idea of dissolved salts in our tap water.

http://www.diyonline.com/servlet/GIB_BaseT/diylib_article.html?session.docid=1501

Not necessarily.....monitor the level....if continues to rise,then an adjustment may be required.....many salt tanks have water higher than the salt level at different levels as a normal condition.

Begin by turning off the gas at the tank and at the valve near the tank. CAUTION: Do not proceed any further if you do not know how to relight the gas pilot!
2) Turn off the COLD water supply to the tank.
3) Attach a garden hose to the drain valve at the bottom of the tank. Run the hose to a convenient drain location. Be careful if you use a real cheapy garden hose... some of these become very soft when hot water runs through them, and may leak! If you don't have a drain in the basement floor or suitable sump hole, you have my sympathies... this drain-down can take a while with a bucket! Oh... and be careful if you use a soft plastic bucket. It can also soften from the heated water so don't overfill it or burn yourself!
4) Open up the hot water side of any faucet. Open up the drain valve on the tank and allow it to empty. Miller time. That is, unless you don't have a sump...
NOTE: If the drain valve clogs, turn on the cold water supply to the tank to use water pressure to "blast" through the clog.
5) When the tank is empty, shut off the drain valve and turn on the cold water. This will loosen up more sediment in the tank through the churning action of the cold water in the tank. Let the tank fill partially and drain it again. In fact, if you find that the sediment starts to clog the drain valve, turn on the cold water supply to the tank, which will help loosen the sediment and blast it out.
If you have extreme amounts of sediment, you may have to repeat this procedure a few more times. Look at the drain water... if it is running clear, you are done. Shut off the drain valve, open the cold water supply and allow the tank to fill. Once water comes out of the hot water faucet, the tank is full and your task is done! Now, you can turn the electricity or gas back on to heat the water.
How frequently to clean the sediment from your tank...
This depends on the source and purity of your water supply. Some pros recommend doing it annually, some every few years. I would recommend doing a partial drain down annually if you find any sediment in the tank, otherwise every couple of years.
Remember that with an electric water heater, you must turn the power off! Even a partial drain down may expose the upper heating element to the air and permanently damage it!