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Posted on Oct 01, 2010
Answered by a Fixya Expert

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ERROR CODE 49.4C02 - HP LaserJet 2430 Printer

1 Answer

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  • Expert 152 Answers
  • Posted on Feb 23, 2011
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Joined: Jan 13, 2011
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Hewlett Packard 49.XXXX Errors


I hope this will be of assistance to you, any repairs under taken are at the owners free will.


Hello, the dreaded 49.2F9D Error Turn Power On/Off and other related 49 Errors.


This tip relates to the Hewlett Packard P3005 Series Printer - General reference to most HP Laser Printers


There have been many reports of this error in the HP genre of laser printer. This is a generic fatal error; the root cause is undetermined in most cases. It could be related to an application "corrupt data" or faulty printer firmware, or the formatter board or other associated hardware or accessory. The first step in troubleshooting this error is to isolate the printer from any computer source - disconnect from any I/O ports, Network/USB etc... Power cycle the printer. Does the error still report? If NO then an application may be causing the error, try to isolate the file causing the problem. Clear any pending print jobs. If YES then Firmware/Formatter most are the problem. A new firmware file can be found here. P3005FIRMWARE


Pay close attention to PDF files with embedded JPEG files.


Pay close attention when printing Emails or Web Pages.


In rare circumstances the fuser has been reported to cause the 49.2F9D error. (P3005 specifically)


*** Further Reference Material MoreOn49Errors ***


Contact a local HP Authorized Service Center for further assistance.

4 Related Answers

Anonymous

  • 32 Answers
  • Posted on May 30, 2008

SOURCE: 49 4C02 error

Well I was having the same problem. I cleaned out the queue by canceling the job that it was having the problem with. Turns out the data being sent to the printer was corrupt in this case.

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Anonymous

  • 17 Answers
  • Posted on Dec 18, 2008

SOURCE: problem with our printer 5200tn

From the Service Manual:

49.XXXXX ERROR
alternates with
To continue turn off then on
A critical firmware error has occurred that
caused the processor on the formatter to
abort operation. This type of error can be
caused by invalid print commands, corrupt
data, or invalid operations. In some cases,
electrical noise in the cable can corrupt data
during transmission to the printer. Other
causes include poor-quality parallel cable,
poor connections, or home-grown programs.
On rare occasions, the formatter is at fault
which typically appears as a 79 Service Error.

  1. Turn the printer off and then on.
  2. Press Stop to clear all print jobs from the printer memory.
  3. Turn the printer off and then on.
  4. Try printing a job using a different software program. If the job prints, try using the original software program to print a different job.
NOTE If the error message
only appears when using
certain software programs,
contact the software program
vendor for assistance.

Anonymous

  • 154 Answers
  • Posted on Mar 05, 2009

SOURCE: Hp CM8060 error code 49

This error is typically due to some sort of data corruption. If this is happening on a single file, it could be that file. It could also be related to the individual software sending the print job, bad print commands or invalid. Although rare, a bad cable or connection can be to blame.

First step is to restart the printer, clear all jobs with the Stop button, restart printer again. Then try printing from another program, such as txt editor. If ok, then print a different file from original software, if ok, then print original file. 

If failure is with final print, the file is corrupted for printing, recreate file.
If failure is with original software see if there is any updates.
If failure is there directly after restart, try updating printer driver (this is not be a bad idea anyways).

If none of this works, it may well be a formatter board issue, requiring technical service.

HansPP

Hans Pearson

  • 2510 Answers
  • Posted on Feb 08, 2011

SOURCE: 49, 4c02 error in hp SPAM I AM 1-800-532-4187

This is what the result for that error code is:-
ERROR 49.XXXX
A critical firmware error has occurred that caused the processor on the formatter to abort the operation. This type of error can be caused by invalid print commands, corrupt data, or invalid operations. In some instances, electrical noise in the cable can corrupt data during transmission to the printer. Other causes include poor quality parallel cables, poor connections, or specific software programs. Remove all EIO devices and firmware DIMM if installed. Restart printer. If error is gone replace each EIO device until error appears. Replace device which triggers error. May also be formatter.
Firmware updates are available for some machines at http://hp.com and clicking on the drivers and software tab. Also try printing from a different application. If that works go back to the first application and try printing a different file to determine if the problem is file related. You may need to reseat the memory DIMM's or replace the firmware DIMM or formatter board.

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The printer will not print because of service error 49,4c02

Hello thanks for using FixYa

error 49.4c02 is a critical firmware error that occur which cause the processor on the formatter to abort operation.This type of error can be because of invalid print commands,corrupt data,or invalid operations. Sometimes electrical noise in the cable can corrupt data during transmission to the printer. Other causes include poor quality parallel cables or poor connections,
To solve this try this solution step by step
  • Turn the printer off and then back on.
  • Try printing a job from a different software application. If the job prints, go back to
  • the first application and try printing a different file. If the message appears only with a certain software application or print job, contact the software vendor for assistance.
  • f the message persists with different software applications and print jobs, disconnect all cables to the printer that connect it to the network or PC.
  • Turn the printer off.
  • Remove all memory DIMMs or third-party DIMMs from the printer. (Do not remove the firmware DIMM in slot J1.)
  • Remove all EIO devices from the printer.
  • Turn the printer on.
  • If the error no longer exists, install each DIMM and EIO device one at a time, making sure to turn the printer off and back on as you install each
  • device.
  • Replace a DIMM or EIO device if you determine that it causes the error.
  • Remember to reconnect all cables that connect the printer to the network or computer.
  • If the error persists, final option is replace the firmware
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I hope this solution will also helpful 4 u

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I Have Fault Codes on the Display.

Problem solve someone tried to print a PDF file which lodged the fault our It Dept deleted the print spool and Re-set the printer all ok.
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Hp laserjet 4650n

Hi 123sha:
49.XXXX
PRINTER ERROR
To continue
turn off then on
A critical firmware error has
occurred that caused the
processor on the formatter
to abort operation. This type
of error can be caused by
invalid print commands,
corrupt data, or invalid
operations. In some cases,
electrical noise in the cable
can corrupt data during
transmission to the printer.
Other causes include poorquality
parallel cables, poorconnections,
or home-grown
programs. On rare
occasions, the formatter is at
fault, which is usually
indicated by a 79 Service
Error.
1 Press CANCEL JOB to
clear the print job from
the printer memory.
2 Turn the printer off and
then on.
3 Try printing a job from a
different software
program. If the job
prints, go back to the
first program and try
printing a different file. If
the message appears
only with a certain
software program or
print job, contact the
software vendor for
assistance.
4 If the message persists
with different software
programs and print jobs,
disconnect all of the
cables to the printer that
connect it to the network
or computer.
5 Turn the printer off.
6 Remove all memory
DIMMs or third-party
DIMMs from the printer.
7 Remove all EIO devices
from the printer.
8 Turn the printer on.
9 If the error no longer
exists, install each
DIMM and EIO device
one at a time, making
sure to turn the printer
off and on again as you
install each device.
10 Replace a DIMM or EIO
device if you determine
that it causes the error.
Try new network card
pdouglasss
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